Handling; Troubleshooting - Renkforce GM307 Mode D'emploi

14. Handling

• Never connect the mains plug to a mains socket immediately after the device has been taken from a cold
to a warm environment. The resulting condensation may destroy the device. Allow the device to reach
room temperature before connecting it. Wait until the condensation has evaporated.
• Never plug in or unplug the mains plug when your hands are wet.
• Never pull the mains plug from the mains socket by the cable. Only pull it from the mains socket by the
intended grip areas.
• Unplug the mains plug from the mains socket if you are not using the device for an extended period of
time.
• Disconnect the mains plug from the mains socket during thunderstorms for reasons of safety.
• Do not cover the device to ensure sufficient ventilation. Air circulation also must not be impaired by any
objects like magazines, tablecloths, curtains, etc. During operation, keep a minimum distance of 0.5 m
around the device.

15. Troubleshooting

By purchasing this effect spotlight, you have acquired a product designed to the state of the art and oper-
ationally reliable. Nevertheless, problems or errors may occur. Therefore, we would like to describe how
to eliminate possible errors here:
Always observe the safety information!
No function after the device has been connected to the power supply grid:
• The mains plug is not plugged into the socket correctly.
• The mains cable is not connected to the device mains connection correctly.
• The mains socket is not supplied with current.
There is no reaction to DMX commands:
• The blackout mode is activated at the DMX controller.
• The DMX address is set wrongly.
• The connection between the DMX controller and the effect light is interrupted.
• The DMX line is subject to interferences from adjacent devices or lines. Use a special DMX high frequen-
cy line. Try placing the DMX line away from the interference source.
• The polarity of the DMX connections to the DMX controller and effect light are different.
• If possible, try another DMX controller.
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