Troubleshooting - Sony VPL-W400Q Mode D'emploi

Troubleshooting

If the projector appears to be operating erratically, try to diagnose and correct the problem, using the following
guide. If the problem still persists, consult with qualified Sony personnel.
Symptom
The power is not turned on.
No picture and no sound.
No picture or no sound.
Picture from INPUT A is
distored.
On-screen displays do not
appear.
Color balance is incorrect.
Picture is too dark.
Picture is not clear.
The LAMP indicator lights up.
The LAMP indicator flashes.
The TEMP indicator lights up.
The Remote Commander
does not work.
The black portions of the left
and right sides brighten when
a picture with normal ratio is
displayed.
34
(EN)
Cause
The MAIN POWER switch is turned off.
The power has been turned off and on
with the POWER key at a short internal.
Lamp cover is detached.
Air filter cover is detached.
Cable is disconnected.
Input selection is incorrect.
Either the picture or the sound is out off.
Setting for INPUT-A on the SET
SETTING menu is inccorect.
STATUS in the SET SETTING menu has
been set to OFF or ALL OFF.
Picture has not been adjusted properly.
Projector is set to wrong color system.
Lamp is nearing the end of its life.
Contrast or brightness has not been
adjusted properly.
Picture is out of focus.
Condensation has occurred on the lens.
A trouble has prevented the lamp from
lighting.
The lamp cover or the air filter cover is
detached.
The internal temperature is unusually
high.
The Remote Commander batteries are
dead.
The MOUSE/MENU switch has been
switched to the MOUSE position.
You are using the Remote Commander
as a wireless Remote Commander, and
it is connected to the projector.
The unit is influenced of the fluorescent
lamp.
The newly developed optical system also
allows high brightness on the corners of
the screen, so the black portions of the
left and right sides may brighten slightly.
This is not a malfunction.
Remedy
Press the MAIN POWER switch at the rear of the
projector (see page 15).
Wait for about one minute before turning on the
power with the POWER key.
Close the lamp cover securely (see page 33).
Close the air filter cover securely (see page 33).
Check that the proper connections have been
made (see pages 14 and 32).
Select the input source correctly.
Press the MUTING keys to release the muting
function (see page 16).
Select RGB, COMPONENT, HDTV YP
HDTV GBR for INPUT-A on the SET SETTING
menu according to the input signal.
Set STATUS in the SET SETTING menu to ON
(see page 27).
Adjust the picture (see pages 22 and 23).
Set the color system in the SET SETTING menu to
match the color system being input.
Change the lamp (see page 33).
Adjust the contrast or brightness properly.
Adjust the focus (see page 16).
Leave the projector for about two hours with the
power on.
Replace the lamp. If the projector is installed on
the ceiling, consult with qualified personnel.
Attach the cover securely (see page 33).
Check to see that nothing is blocking the
ventilation holes and leave the projector for about
one hour (see page 10).
Replace with new batteries (see page 12).
Set the switch to MENU position.
Disconnect the cable.
Change the setting of SIRCS RECEIVER in the
SET SETTING menu.
P or
B R