Before You Send In The Appliance; If The Appliance Is Defective; Technical Data - Dirt Devil Royal M3310 Mode D'emploi

4 Troubleshooting, warranty and technical data
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4.1 Before you send in the appliance

Troubleshooting, warranty and technical data
WARNING:
Danger of injury! Never use a defective appliance! Always switch off the
appliance and disconnect it from the mains before starting troubleshoot-
ing.
Before contacting us or even sending the appliance to us, use the table to
check whether you can correct the problem yourself.
Problem Possible cause / solution
The vacuum The overheating protection has tripped (possibly due to
cleaner stops an overfilled dirt tank, blocked suction channels, or sim-
suddenly. ilar conditions).
„
Switch the appliance off and pull the plug out of the
socket.
„
Eliminate the cause of overheating (e g. empty the
dirt tank or remove blockage).
„
Wait for about 45 minutes. After the appliance has
cooled off, you may switch it on again.
The appli- The float has blocked the suction channel because the
ance no long- dirt tank is overfull.
er vacuums
„
Switch the appliance off and pull the plug out of the
up liquid. The
socket.
noise is signif-
„ Empty the dirt tank, ZChapter 3.1, "Emptying the
icantly louder
dirt tank".
and higher in
„
You can immediately switch the emptied and com-
pitch.
pletely assembled appliance back on.

4.2 If the appliance is defective

Never use a defective appliance or operate an appliance with a defective
power cord. If the power cord of this appliance is damaged, it must be re-
placed by the manufacturers, their authorised service representative or a
similarly qualified person to avoid danger.
4.3 Warranty
The minimum warranty standard is the respective implementation of EU Di-
rective 1999/44/EC in national law providing you acquired the appliance as
a consumer within the European Union.

4.4 Technical data

Appliance name : "factory" wet and dry vacuum cleaner
Model number : M3310 (0/-1/.../-8/-9)
Voltage : 220 – 240 V ~, 50 Hz
Power
max. available dirt tank volume : approx. 10 litres for dry dirt
Power cord length : approx. m 10
Degree of protection : IPX4 (splash proof)
Weight
: 1,000 W nom – 1,200 W max.
approx. 4 litres for liquids
: approx. 5.3 kg
Problem Possible cause / solution
The cleaning The auxiliary air regulator (Fig. 7/b) is open.
results are
Close the auxiliary air regulator.
unsatisfac-
The attached nozzle is unsuitable.
tory in spite
Change the nozzle, ZChapter 2.1, "Assembly".
of the appli-
ance work-
The position of the 'carpet/hard floor' selector (Fig. 6) is
ing correctly.
unsuitable.
Set the "carpet/hard floor" selector to the correct position
for the type of floor ZChapter 2.2, "Dry vacuum clean-
ing".
The dirt tank is full.
Empty the dirt tank, ZChapter 3.1, "Emptying the dirt
tank".
The filter elements are dirty.
Clean the filter elements ZChapter 3.3, "Cleaning the fil-
ter sleeve and central lamellae filter".
Nozzle, insert tube, or suction hose is blocked.
Remove the obstruction. If necessary, use a long wood-
en stick (e. g. a broomstick) to do this.
NOTE:
If you cannot solve the problem following these instructions, contact the
Royal Appliance customer service (ZPage 36, "International Service").
Refer a defective appliance to an authorised dealer or the Royal Appliance
Service (ZPage 36, "International Service") for repair.
ZPage 36, "International Service"
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