Warranty Claims - Wellsystem Relax Instructions De Service

Warranty
stitution of all other remedies. Consequential and incidental damages are
excluded.
No person, firm or corporation is authorized to obligate Soltron for any li-
ability in connection with the sale or use of these goods.

Warranty Claims

Policy & Procedures
1. When to file a Warranty Claim:
In the event that your massage device is not functioning properly under
intended normal use as described in the unit's Operation an Installation
Manual, you may then have established cause to file a Warranty Claim
NOTE:
Both the massage device and legal registered owner must
meet the criteria established under Wellsystem Limited
Warranty as described in this manual before any Warranty
Claim will be considered.
2. Where to call to place a Warranty Claim:
Wellsystem is supported nationwide by an extensive dealer/distributor
network through whom the majority of our units are sold. These dealers/
distributors are required by contract to stock sufficient parts to meet the
various warranty and nonwarranty needs of their customers.
Therefore, in order for you to properly file a Warranty Claim, you must lo-
cate the name and phone number of the dealer/distributor through whom
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you purchased your unit. Normally this information can be easily located
either on your paid invoice or other proof of purchase documentation that
you received when taking delivery of the unit.
Next, notify the dealer/distributor of the serial number, model number and
date unit was purchased. This will initiate the Warranty Claim process.
Upon determination of the problem, your dealer/distributor can then sup-
ply you with the part(s) and proper instructions to return your unit to work-
ing order.
Each dealer/distributor has their own internal procedure for handling
Warranty Claims and credits.
NOTE:
Wellsystem, the manufacturer, does not involve itself in the
direct handling of a Warranty Claim except where mitigating
circumstances apply and where required by law.