Troubleshooting - Health O Meter 402LB Mode D'emploi

TROUBLESHOOTING

Troubleshooting
Before contacting service personnel, refer to the following instructions to check and to correct
any failures for incorrect weight measurements.
The accuracy of the 402LB scale when calibrated at the factory is within +/- ¼ pound. For the
most accurate weight measurement, use the scale on a hard level surface and stand in the
center of the platform. If the error seems excessive, check the following:
Symptom
Questionable weight, or
the scale does not
center equally in the trig
loop when the poise
weight is "0" value
Bar does not move
freely
Platform rocks
excessively or touches
base at any corner
Beam does not move at
all during weighing
process
Scale not accurately
measuring weight
For further assistance please contact technical support toll free at 1 (800)-638-3722.
P/N UM402LB REV20220928_web
Possible Cause
Bar does not "0"
balance
Bar sticking or
adjustment needed
Base out of alignment
Scale may have
improper steel rod
connection or poise
weight may have been
set at a higher weight
than patient's actual
weight.
12
Corrective Action
The balance ball must be balanced such
that the pointer comes to rest in the center
of the trig-loop when both poise weights
are set at "0" value.
Ensure that the upper and lower poise
weights are firmly against the shoulder of
the beam.
Adjust the balance ball screw by turning
the screw at the left end of the bar.
Check if the pointer is touching the side of
the trig loop in its range of travel.
Realignment of the beam may be
necessary if it is touching.
Ensure that the upper and lower poise
weights are firmly against the shoulder of
the beam.
Adjust the balance ball screw by turning
the screw at the left end of the bar.
Follow the base alignment instructions on
the next page.
Reset the weights to a lower weight.
Ensure the steel rod is connected
properly; refer to "Assembly Instructions"
on page 5.
Contact Customer Service at 1 (800)-638-
3722.