Troubleshooting and Error codes
Troubleshooting
The unit does not start if I press the ON/OFF button
Is the plug in the socket?
Is the earth leakage circuit breaker engaged? No power?
Is the water tank full? Empty it.
The room temperature is lower than the set temperature; amend the set
temperature.
The unit doesn't seem to be very effective
Measure the outlet temperature; this must be approx. 10° cooler than room
temperature.
Is there direct sunlight? Shut the curtains.
Are windows or doors open? Shut them.
Are there too many people in the room? They produce heat!
Is the space too big?
Is there an object in the room that is generating (a great deal of) heat? Switch it
off or remove it.
Is the filter dusty or covered in dirt? Clean it.
Is the air inlet or outlet (hose) blocked? Make sure there is free air flow.
The unit is making a noise
Is the surface underneath the machine sturdy and even?
The flow of coolant in the unit also produces a little noise. This is perfectly
normal.
The unit switches itself off
The overheating safeguard may have switched the unit off. See 'Safety'
The device is on Fahrenheit instead of Celsius
The air conditioner shows the temperature in Fahrenheit instead of Celsius.
Simultaneously, press the <Up> and <Down> buttons to toggle between
Fahrenheit and Celsius display.
Error codes
Error code
Cause
E0
Error temperature sensor
E2/E4
Wasser tank is full
E3
Coil sensor error
Warning: Never attempt to repair the device yourself!
What to do
Have it replaced. The unit works
without temperature setting.
Switch off the appliance and manually
empty both water reservoirs.
Subsequently, switch on the appliance.
The coil sensor is open or of short
circuit, but it does not affect the normal
use.
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