Troubleshooting Guide - Unitron Shine Guide D'utilisation

Troubleshooting guide

Cause Possible remedy
No sound
• Not turned on
• Turn on
• Low/dead battery
• Replace battery
• Poor battery contact
• Consult your hearing healthcare professional
• Battery upside down
• Insert battery plus (+) side up
• Hearing instruments
• Refer to section "Cleaning your hearing
blocked with ear wax
instruments". Consult your hearing
healthcare professional.
Not loud enough
• Low volume
• Turn up volume; see hearing healthcare
professional for models without a manual
volume control or if problem persists.
• Low battery
• Replace battery
• Hearing instruments
• Reinsert carefully. See "Inserting and
not inserted properly
removing your hearing instruments".
• Change in hearing
• Consult your hearing healthcare professional
• Hearing instruments
• Refer to section "Cleaning your hearing
blocked with ear wax
instruments". Consult your hearing health-
care professional.
Intermittent
• Low battery
• Replace battery
• Dirty battery contact
• Consult your hearing healthcare professional
Two long beeps
• Low battery
• Replace battery
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Cause Possible remedy
Whistling
• Remove and reinsert
• Hearing instruments
not inserted properly
• Turn down volume
• Volume too loud
• Remove hand/clothing from ear
• Hand/clothing near ear
• Consult your hearing healthcare professional
• Poorly fitting hearing
instruments
Not clear, distorted
• Consult your hearing healthcare professional
• Poorly fitting hearing
instruments
• Refer to section "Cleaning your hearing
• Hearing instruments
instruments". Consult your hearing
blocked with ear wax
healthcare professional.
• Consult your hearing healthcare professional
• Change in hearing
• Replace battery
• Low battery
Weak on the telephone
• Turn up volume
• Low volume
• Move telephone around ear for clearer
• Telephone not
signal. See "Using the telephone".
positioned properly
• Consult your hearing healthcare professional
• Hearing instrument
requires adjustment
For any problems not listed in the guide, contact your hearing healthcare
professional. If you do not have a hearing healthcare professional, please
contact the nearest office listed on the back page of this booklet.
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