Troubleshooting; Checkpoints - Samsung MS14K6000 Serie Manuel D'utilisation

Troubleshooting

Troubleshooting
If you encounter a problem with your oven, first check the tables starting below
and try the suggestions. If a problem persists, or if an information code keeps
appearing on the display, contact a local Samsung service center.

Checkpoints

If you encounter a problem with the oven, first check the tables below and try the
suggestions.
Problem
General
The buttons cannot Foreign matter may
be pressed properly. be caught between the
buttons.
For touch models:
Moisture is on the
exterior.
Child lock is activated.
The time is not Power is not supplied.
displayed.
The Eco (power-saving)
function is set.
The oven does not Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are
covered in foreign
matter.
34 English
MS14K6000AS_AC_DE68-04345R-01_EN.indd 34
Cause Action
Remove the foreign matter and
try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
Turn off the Eco function.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
Close the door and try again.
Remove the foreign matter and
try again.
Problem Cause
The oven stops while The user has opened
in operation. the door to turn food
over.
The power turns off The oven has been
during operation. cooking for an
extended period of
time.
The cooling fan is not
working.
Trying to operate the
oven without food
inside.
There is not enough
ventilation space
around the oven.
Several appliances or
devices are plugged
into the same outlet.
There is no power to Power is not supplied.
the oven.
There is a popping Cooking sealed food or
sound during using a container with a
operation, and the lid may causes popping
oven doesn't work. sounds.
Action
After turning over the food,
press the START button again
to start operation.
After cooking for an extended
period of time, let the oven
cool.
Listen for the sound of the
cooling fan.
Put food in the oven.
There are intake/exhaust
outlets on the front and rear of
the oven for ventilation.
Check the installation guide
and make sure that the
microwave is far enough away
from walls and cabinets for
proper ventilation.
Unplug all other appliances or
devices from the outlet.
Make sure power is supplied.
Confirm the microwave is
plugged in. Check your fuses
or circuit breakers.
Do not use sealed containers
as they may burst during
cooking due to expansion of
the contents.
12/26/2017 7:03:28 PM