Troubleshooting - Samsung MS11J5023A Serie Manuel D'utilisation

Troubleshooting

Troubleshooting
If you have any of the problems listed below try the solutions given.
Problem Cause
General
The buttons Foreign matter may
cannot be pressed be caught between the
properly. buttons.
For touch models: Moisture
is on the exterior.
Child lock is activated.
The time is not Power is not supplied.
displayed.
The Eco (power-saving)
function is set.
The oven does not Power is not supplied.
work.
The door is open.
The door open safety
mechanisms are covered in
foreign matter.
The oven stops The user has opened the
while in operation. door to turn food over.
MS11J5023AS_AC_DE68-04366A-02_EN.indd 29
Problem
The power turns off
during operation.
Action
Remove the foreign matter
and try again.
Wipe the moisture from the
exterior.
Deactivate Child lock.
Make sure power is supplied.
Turn off the Eco function.
Make sure power is supplied.
Close the door and try again.
Remove the foreign matter
There is no power
and try again.
to the oven.
There is a popping
After turning over the food,
sound during
press the Start button again
operation, and the
to start operation.
oven doesn't work.
The oven exterior
is too hot during
operation.
Cause Action
The oven has been cooking After cooking for an
for an extended period of extended period of time, let
time. the oven cool.
The cooling fan is not Listen for the sound of the
working. cooling fan.
Trying to operate the oven Put food in the oven.
without food inside.
There is not sufficient There are intake/exhaust
ventilation space for the outlets on the front and rear
oven. of the oven for ventilation.
Keep the gaps specified
in the product installation
guide.
Several power plugs are Designate only one socket to
being used in the same be used for the oven.
socket.
Power is not supplied. Make sure power is supplied.
Cooking sealed food or Do not use sealed containers
using a container with a as they may burst during
lid may causes popping cooking due to expansion of
sounds. the contents.
There is not sufficient Keep the gaps specified
ventilation space for the in the product installation
oven. There are intake/ guide.
exhaust outlets on the
front and rear of the oven
for ventilation.
Objects are on top of the Remove all objects on the
oven. top of the oven.
English 29
2017-12-21 9:41:52