Worx WG349E Notice Originale page 19

TROUBLESHOOTING TABLE
The following table gives checks and actions that you can perform if your machine does not operate correctly. If
these do not identify/remedy the problem, contact your service agent.
WARNING: Switch off and remove the battery pack before investigating fault.
Symptom
Pole saw fails to
operate
Pole saw
operates
intermittently
Dry chain
Chain/chain bar
over-heats
Pole saw rips,
vibrates, does not
saw properly
20V Cordless Pole Saw
Possible Cause
Out of battery.
Fuse faulty.
Over heating
Applying too much pressure
while cutting.
Loose connection.
Internal wiring defective.
On/Off Trigger defective.
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
No oil in reservoir
Vent in oil filler cap clogged
Oil passage clogged
Chain is over tensioned
Dull chain
Chain tension too loose
Dull chain
Chain worn out
Chain teeth are facing in the
wrong direction
Remedy
Charge the battery pack.
Replace fuse.
Place the machine in a cool, ven-
tilated place to cool it down
Applying relatively less pressure
while cutting
Contact service agent 1-866-354-
WORX (9679).
Refill oil
Clean cap
Clean oil passage outlet
Refill oil
Clean cap
Clean oil passage outlet
Adjust chain tension
Sharpen chain or replace
Adjust chain tension
Sharpen chain or replace
Replace chain
Reassemble with chain in correct
direction
19
EN