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8.

Troubleshooting

If your WaveOne
endo motor does not seem to work properly, review the checklist below.
If the problem persists, contact your distributor.
Problem
The battery is not charged.
The battery charger is not plugged into
THE DEVICE
the power socket properly.
DOES NOT
Network voltage does not correspond
OPERATE
to the voltage indicated on the battery
PROPERLY
charger label when battery is being
recharged.
THE DISPLAY
DOES NOT
The display may be instable or tends to
OPERATE
dim as the battery charge is low.
PROPERLY
Either the micromotor is improperly
THE
connected to the housing or the contra-
MICROMOTOR
angle is malfunctioning.
DOES NOT START
THE FOOT PEDAL
DOES NOT START
Either the foot pedal is damaged or it is
THE
not plugged in properly.
MICROMOTOR
Battery discharges too rapidly even
though all precautions have been
THE BATTERY
observed.
DOES NOT
The device only operates when the
OPERATE
battery charger is connected to the
CORRECTLY
mains supply, but does not operate with
battery power.
CALIBRATION
An improperly connected micromotor
ERROR 1
might disturb the calibration process.
The calibration process could be
CALIBRATION
disrupted by an excessively resistant
ERROR 2
contra-angle.
Continuous rotary
Wrong file setting.
file blocks in canal
Too much pressure on the instrument.
Reciprocating file
Too much pressure on the instrument.
blocks in canal
File not frequently cleaned.
Possible Cause
www.enversaltan.com
www.enversaltan.com
Solution
 Charge the battery.
 Check that the battery charger is plugged in
properly.
 Check that the original battery charger is used.
 Reload the factory default parameters.
 Charge the battery.
 Check that the micromotor connector is properly
inserted in the micromotor housing.
 Check that the contra-angle operates correctly.
 Remove the contra-angle and set maximum
speed, then start the micromotor again.
 Calibrate without the contra-angle, then
reconnect the contra-angle and run calibration
again.
 Start the micromotor by pressing the OK key (7)
(See Fig. 4) for 1.5 seconds. If the micromotor
starts, first check if the foot pedal is connected
properly to the device. If yes, contact your
Service Center for foot pedal replacement.
 Battery might be damaged. Send the device to
your Service Center.
 Check that the micromotor is correctly connected.
 Check the contra-angle for any malfunction.
 Lubricate the contra-angle carefully.
 Switch to ASR mode "Reverse" (LED red), start
the motor and pull out the file carefully.
 Try to remove the file with a pair of pliers by
pulling out and rotating the file gently clockwise.
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