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OPERATION
Washer won't operate
Time not shown
on display
Movement inside machine Shifting mechanism is
when shut off
PERFORMANCE
Clothes too wet
Colored spots
Grayed or yellowed
clothes
Lint or residue on
clothes

Possible Causes

Washer is unplugged
Water supply is turned off
Controls are not set properly
Lid is open—safety feature
prevents agitation and
spinning when lid is up
Circuit breaker/fuse is
tripped/blown
Electronics need to be reset
START was not pressed
Lid magnet missing
Unit filling
disengaging the motor
Possible Causes
Incorrect spin cycle
selected
Incorrect use of fabric
softener
Dye transfer
Not enough detergent
Hard water
Water is not hot enough
Washer is overloaded
Detergent is not
dissolving
Dye transfer
Clothes are air or line dried
Incorrect sorting
Washing too long
Detergent not dissolving
Overloading
Incorrect use of fabric
softener
What To Do
• Make sure cord is plugged securely into a working outlet.
• Turn both hot and cold faucets fully on.
• Check controls.
• Close lid and reset cycle, to the beginning if necessary.
• Check house circuit breakers/fuses. Replace fuses or
reset breaker. Washer should have separate outlet.
• Unplug washer, wait 2 minutes, plug back in and press START.
• Press START.
• Call for service.
• This is normal. Estimated time remaining is updated during
fill time.
• When the machine is manually turned off, the shifter will
disengage the motor before completely shutting down.
If lid is raised before the motor is disengaged, it will resume
when lid is closed.
What To Do
• Make sure the spin cycle selected matches the load you are
washing. Some fabrics will feel wetter when rinsed with cold water.
• Check fabric softener package for instructions and follow
directions for using dispenser.
• Make sure you have selected the Fabric Softener option
(for Energy Star models).
• Pretreat stain and rewash.
• Sort whites or lightly colored items from dark colors.
• Use more detergent (especially with larger loads).
Be sure to follow detergent manufacturer's directions.
• Use a water conditioner like Calgon brand or install
a water softener.
• Make sure water heater is delivering water at
120°F–140°F (48°C–60°C).
• Select load size to match clothes load.
• Add detergent as wash basket fills with water before
you load clothes.
• Sort clothes by color. If fabric label states wash separately,
unstable dyes may be indicated.
• If you do not dry your clothes with a clothes dryer, your
clothes may retain more lint.
• Separate lint producers from lint collectors.
• Wash small loads for a shorter time than larger loads.
• Add detergent as wash basket fills with water, before you
load clothes.
• Try a liquid detergent.
• Use warmer water temperature.
• Load clothes no higher than the top row of holes in the
washer basket.
• Make sure load size selected matches clothes load size.
• Check fabric softener package for instructions
and follow directions for using dispenser.
www.geappliances.ca
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