Troubleshooting - JVC DLA-M2000LU Manuel D'instructions

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Troubleshooting

Solutions to common problems related to your projector are described here. If none of the solutions presented here solves the
problem, unplug the projector and consult an authorized dealer or Service Center.
Symptom
Power is not
supplied.
Light is not emitted,
or light level is low.
With power on,
operation starts but
stops in a few
minutes.
Video image does not
appear, or audio
sound does not
occur.
Video image dims.
Video image is
abnormally dark or
bright.
Video image freezes.
A part of image is
magnified.
Probable cause
• Is the power cord disconnected?
• Is the MAIN POWER switch turned
on?
• Is the fuse blown?
• Is the lamp-replacement opening cover
closed correctly?
• Is the filter closed correctly?
• Has the lamp life expired? (Has the
lamp use time reached 1000 hours?)
• Is the lens cap removed?
• Is the lamp life near its end?
• Is the air intake or exhaust area
blocked?
• Is the correct input selected?
• Are devices connected correctly?
• Are signals being supplied from the
connected devices?
• Are input signals (scanning frequency,
etc.) appropriate?
• Is the correct color system selected?
• Is brightness adjusted correctly?
• Is volume set at minimum?
• Are video and audio turned off by
pressing the HIDE button?
• Is focus adjusted correctly?
• Is distance too short or too long?
• Are Tracking and Phase adjusted
correctly?
• Is picture quality (Brightness, etc.)
adjusted correctly?
• Was the FREEZE button on the
remote control pressed?
• Was the DIGITAL ZOOM + button on
the remote control pressed?
DLA-M2000LU/M2000SCU/ LCT0940-002A / ENGLISH
Corrective action
• Insert the power cord (plug) firmly.
• Turn on the MAIN POWER switch.
• Turn off the MAIN POWER switch and
check the fuse.
If it is blown, replace it
• Turn off the MAIN POWER switch, close
the lamp-replacement opening cover
correctly, and turn on the MAIN POWER
switch again.
• Turn off the MAIN POWER switch, fit the
filter correctly, and turn on the MAIN
POWER switch again.
• Turn off the MAIN POWER switch, replace
with a new light-source lamp, and turn on
the MAIN POWER switch.
Reset the lamp use time after replacing with
a new lamp.
• Remove the lens cap.
• Check the lamp use time on the menu, and
if the lamp life is near its end, arrange for a
replacement lamp, or replace a little earlier.
• Turn off the MAIN POWER switch, remove
any blocking objects, and turn on the MAIN
POWER switch again.
• Select the correct input with the VIDEO and
PC buttons.
• Connect devices correctly.
• Set connected devices correctly.
• Check if the signal is appropriate (scanning
frequency, etc.) and input the appropriate
signal.
• Set the color system to AUTO or to the
correct dedicated color system.
• Adjust brightness on the menu.
• Adjust volume with the VOLUME +/–
buttons.
• Press the HIDE button to turn video and
audio on.
• Adjust focus.
• Set the projector at the correct distance.
• If satisfactory results are not obtained by
pressing the QUICK ALIGN. button to
conduct quick alignment, adjust Tracking
and Phase on the menu.
• Adjust picture quality on the menu.
• Press the FREEZE button to release
freezing.
• Press the PRESET button to restore the
original video screen.
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