Samsung NE58H9970WS Mode D'emploi page 85

PROBLEM
The Cooktop
control beeps
and displays an
error code.
The surface
units will not
maintain a
rolling boil or
will not cook
fast enough.
The surface
units will not
turn on.
The surface unit
stops glowing
when changed
to a lower
setting.
Areas of
discoloration on
the cooktop.
Manual Users_NE58H9970WS_AA_AC_DG68-00550A-00_EN.indd 85
POSSIBLE CAUSE
You have a function error code.
CODE CAUSE
Pan Detection Error
Knob Setting Error
Over Temperature Error
CODE CAUSE
Top Sensor Open or
Short Error (Sensor-Top)
IGBT Sensor Open or
Short Error
(Assy-Inverter Module)
DC fan motor Open or
Lock Error
Communication Error
You may be using inappropriate
cookware.
In some areas, the power
(voltage) may be low.
A fuse in your home may be
blown or the circuit breaker
tripped.
The cooktop controls are set
improperly.
This is normal. The unit is still on and hot.
Food spillover was not cleaned.
The surface is hot and the model
features a light-colored cooktop.
English - 85
SOLUTION
• Turn off the knob and set
again. If the problem persists,
disconnect all power to the
range for at least 30 seconds
and then reconnect the
power. If this does not solve
the problem, call for service.
• Call for service.
• Use pans which are flat and
match the diameter of the
surface unit selected.
• Cover the pan with a lid until
the desired heat is obtained.
• Replace the fuse or reset the
circuit breaker.
• Check if the correct control
is set for the surface unit you
are using.
• Refer to the section on care
and cleaning of the glass
cooktop on page 77.
• This is normal. The surface may
appear discolored when it is
hot. This is temporary and will
disappear as the glass cools.
19/05/2014 18:21:42