Solutions To Common Problems - IKEA GRUNDLÄGGA Mode D'emploi

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BEFORE YOU CALL

Solutions to Common Problems

Before you call for service, review the following list. It may save you time and expense. Possible solutions
are provided with the problem listed
Problem
Entire appliance does not
operate
Problem
Surface element is too hot
or not hot enough.
Surface element does
not heat or does not heat
evenly.
Areas of discoloration with
metallic sheen on cooktop
surface.
Scratches or abrasions on
cooktop surface.
Metal marks on the
cooktop.
Brown streaks or specks
on cooktop surface.
48
Cause / Solution
Appliance not connected. Make sure power cord is plugged properly into out-
let. Check your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local electric
company for service outage information.
Cooktop Problems
Cause / Solution
Incorrect surface control setting. Adjust power level setting.
Be sure the correct surface control knob is turned on for the element needed.
Cookware is light weight or warped. Use only flat, evenly balanced, medium
or heavyweight cookware. Flat pans heat better than warped pans. Cookware
materials and weight of the material affect heating. Heavy and medium-
weight pans heat evenly. Because lightweight pans heat unevenly, foods may
burn easily.
Mineral deposits from water and food. Remove them using cooktop clean-
ing creme applied to the ceramic surface. Buff with a non-abrasive cloth or
sponge.
Coarse particles such as salt or hardened soils between cooktop and utensils
can cause scratches. Be sure the cooktop surface and bottoms of utensils are
clean before use. Small scratches do not affect cooking and will become less
visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been
used. Apply cooktop cleaning creme to the ceramic surface. Buff with a non-
abrasive cloth or sponge.
Cookware with a rough bottom was used. Use smooth, flat-bottomed cook-
ware.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal
utensils on the cooktop surface. Apply cooktop cleaning creme to the ceramic
surface. Buff with a non-abrasive cloth or sponge. For more information, see
"Cooktop Maintenance" on page 44
Boil overs are cooked onto the surface. When cooktop is cool, use a razor
blade scraper to remove soil. For more information see "Cooktop Mainte-
nance" on page 44
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