Solutions To Common Problems; Before You Call - IKEA SAMFALLD Mode D'emploi

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Solutions to Common Problems

Before you call for service, review the following list. It may save you time and expense. Possible solutions
are provided with the problem listed
Problem
Entire appliance does not
operate
Cooktop Problems
Problem
Cookware in the cooking
zone is too hot or not hot
enough.
Cooking zone does not
heat cookware.
Cooking zone does not
heat evenly.
Cooking zone control does
not work
Areas of discoloration with
metallic sheen on cooktop
surface.
Scratches or abrasions on
cooktop surface.
Metal marks on the
cooktop.
Brown streaks or specks
on cooktop surface.
Cause / Solution
Appliance not connected. Make sure power cord is plugged properly into out-
let. Check your fuse box or breaker box to make sure the circuit is active.
Electrical power outage. Check house lights to be sure. Call your local electric
company for service outage information.
Cause / Solution
Incorrect surface control setting. Adjust power level setting.
Be sure the correct surface control is turned on for the element needed.
Incorrect cookware used. See "Using Proper Cookware" on page 9.
Cookware is the wrong size or incorrectly positioned in the cooking zone. See
"Pan Sensing" on page 10.
Cookware is warped. Use only fl at, evenly balanced cookware. Flat pans heat
better than warped pans.
Cookware materials and weight of the material affect heating. Heavy and
medium-weight pans heat evenly. Because lightweight pans heat unevenly,
foods may burn easily.
More than one control was pressed at once. Make sure that when trying to
set the control, nothing is touching another control.
Water or soil on the control panel. Clean the control panel.
Mineral deposits from water and food. Remove them using cooktop clean-
ing creme applied to the ceramic surface. Buff with a non-abrasive cloth or
sponge.
Coarse particles such as salt or hardened soils between cooktop and cook-
ware can cause scratches. Be sure the cooktop surface and bottoms of cook-
ware are clean before use. Small scratches do not affect cooking and will
become less visible with time.
Cleaning materials not recommended for ceramic-glass cooktop have been
used. Apply cooktop cleaning creme to the ceramic surface. Buff with a non-
abrasive cloth or sponge.
Cookware with a rough bottom was used. Use smooth, fl at-bottomed cook-
ware.
Sliding or scraping of metal utensils on cooktop surface. Do not slide metal
utensils on the cooktop surface. Apply cooktop cleaning creme to the ceramic
surface. Buff with a non-abrasive cloth or sponge. For more information, see
"Cooktop Cleaning" on page 18.
Boil overs stuck on the surface. When cooktop is cool, use a razor blade
scraper to remove soil. For more information see "Cooktop Cleaning" on page
18.

BEFORE YOU CALL

BEFORE YOU CALL
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