Warranty - T.I.P. AJ 4 Plus 55/50 Mode D'emploi

Water left in the pump may freeze in case of frost and thus cause considerable damage. Therefore, the pump
must be removed from the liquid being discharged and fully drained when temperatures are below the freezing
point of the liquid. Please store the pump in a dry, frost-protected place.
In the case of malfunction, you should first of all check whether it was caused by an operating error or some other
reason which cannot be attributed to a defect of the device - for instance a power failure.
The list below shows some possible malfunctions of the device, possible causes and tips on their elimination. All
the measures referred to may only be carried out with the pump being separated from the electrical mains. If you
yourself feel unable to eliminate any of these malfunctions, please contact the customer service department or
your point of sales. Any repair beyond the scope specified below must only be performed by qualified staff.
Please bear in mind that all warranty claims will become void in the case of damage caused by inappropriate
repair attempts, and that we decline any liability for any ensuing damage.
MALFUNCTION
1. The pump is not discharging
any liquid, the motor is not
running.
2. The motor is running, but the
pump is not discharging any
liquid.
3. The pump stops after a short
time of operation because the
thermal motor protection feature
has triggered.
4. Intermittent or irregular
operation.
5. Water quantity discharged by
pump is inadequate.

10. Warranty

The present device was manufactured and inspected according to the latest methods. The seller warrants for
faultless material and workmanship in accordance with the legal regulations of the country in which the device
was purchased. The warranty period begins with the day of the purchase and is subject to the provisions below:
Within the period of warranty, all defects which are to be attributable to defective materials or manufacturing will
be eliminated free of charge. Any complaints are to be reported immediately upon their detection.
The warranty claim becomes void in the case of interventions undertaken by the purchaser or by third parties.
Damage resulting from improper handling or operation, incorrect setting-up or storage, inappropriate connection
or installation or Acts of God or other external influences are excluded from warranty.
Parts being subject to wear and tear, such as the pump wheel (impeller) and mechanical shaft seals are excluded
from warranty.
POSSIBLE CAUSE
1. No current.
2. Thermal motor protection feature has
triggered.
3. The capacitor is defective.
4. The pump wheel is blocked.
1. The intake openings are clogged.
2. The pressure line is clogged.
3. Kinks or similar disturbances in the
connection lines.
4. Check valve (non-return valve) is blocked
or damaged.
5. Inlets are not immersed in the liquid to be
discharged.
6. The pump head of the pump referred to in
the technical data is exceeded.
1. The electrical supply does not correspond
to the information given on the type plate.
2. Please refer to items 2.1 to 2.5.
3. Liquid is too viscous.
4. Temperature of the liquid is too high.
5. Pump is running dry.
1. Please refer to items 2.1 to 2.5.
2. Refer to section 3.3.
3. Refer to section 3.4.
4. Mains voltage out of tolerance.
5. Motor is defective.
1. Please refer to items 2.1 to 2.5.
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ELIMINATION
Please use a device complying with GS
(German technical supervisory authority) to
check for the presence of voltage (safety
information to be observed!). Please verify
the correct position of the plug.
2. Separate the pump from the electrical
mains, allow the system to cool down,
eliminate cause.
3. Please contact the customer service
department.
4. Eliminate blocking of pump wheel.
1. Remove possible congestion.
2. Remove possible congestion.
3. Remove the kinks or other disturbances in
the connection lines.
4. Eliminate blocking of the check valve (non-
return valve) or replace, if damaged.
5. Immerse the intake inlets of the intake line
into the liquids to be discharged.
6. Modify the installation so that the suction
height will not exceed the maximum value.
1. Please use a device complying with GS
(German technical supervisory authority) to
check the voltage of the lines of the
connection cord (safety information to be
observed!).
2. Please refer to items 2.1 to 2.5.
3. Pump may not be suitable for this liquid. If
feasible, the liquid should be thinned.
4. Make sure that the temperature of the
liquid being pumped does not exceed the
max. admissible value.
5. Eliminate causes of dry-running.
1. Please refer to items 2.1 to 2.5.
2. Refer to section 3.3.
3. Refer to section 3.4.
4. Make sure that mains voltage matches that
indicated on the type plate.
5. Please contact the customer service
department.
1. Please refer to items 2.1 to 2.5.
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