Helo PURE Mode D'emploi page 51

Error message
If an error should occur on the heater or other equipment (control panel, temperature
sensor etc.) an error message will be shown using LED indicators. The indicator LEDs
will flash whilst one LED on the 1-10 scale is continuously lit or flashes. If it lights con-
tinuously, it refers to error message 1-10 and if it flashes, it refers to error messages
11-20.
Error messages ( – indicates not relevant to this application):
1. Temperature sensor not connected or faulty
2. Temperature sensor in steam tank not connected or faulty.
3. Heater circuit board overheated
4. The level electrodes in the tank are short-circuited (Combi)
5. The steam tank overfull level electrodes are not working.
6. Contact lost with the heater network control panel node.
7. Contact lost with the heater grid node temperature/humidity sensor.
8. The steam tank has overheated.
9. Real-time clock (RTC) communication error.
10. -
11. There is a fault in the emptying of water from the steam tank. Switch off the power
and perform servicing.
12. The level electrodes are not working. Mid. failure. (Combi)
13. -
14. -
15. Contact lost with the heater network relay board node.
16. Temperature cut-out is activated, must be reset.
17. -
18. Too many slave units connected
19. Door has been open for more than 5 minutes when the sauna is on.
20. Door has been opened. Check sauna.
For certain errors, disconnecting current to the heater for a brief period and then recon-
necting can be tried. This mostly concerns problems that have occurred with communi-
cation between units connected.
In the event of error number 3, the heater will be automatically switched off. When the
temperature has dropped approx. 20°C, the sauna heater can be restarted. Always
investigate why the heater overheated. It can be the result of insufficient ventilation or
that the heater needs crumbled stone removed.
Contact your dealer for other errors or if an error cannot be corrected according to the
above. Check the heater's type plate and note the type, serial number, year of manu-
facture and make a note of any error code on the control panel before contacting Tylö
Customer Support.
51
EN