Stiebel Eltron DHE Connect 18 Utilisation Et Installation page 78

OPERATION
Troubleshooting
Problems specific to DHE Con-
nect
The radio is regularly interrupted.
No internet radio or weather search
results.
The time is not displayed in the status
bar.
Your WLAN is not shown in the status
display.
Your WLAN is not shown during setup.
Connection error when checking for
updates.
Error during WLAN setup.
The stream is interrupted for a few sec-
onds or completely.
78 |DHE Connect | DHE Touch
Cause
The WLAN reception is too weak.
The internet access bandwidth is too low.
The stations or locations are not supported
by the provider.
The WLAN connection is not set up.
The WLAN reception is too weak.
The WLAN connection is not set up.
The WLAN reception is too weak.
The WLAN SSID (network name) is not vis-
ible.
The WLAN connection is unavailable.
The IP address could not be obtained.
The router timed out during WLAN setup.
The WLAN reception is too weak.
The network connection could not be estab-
lished.
When setting up WLAN access, incorrect ac-
cess credentials were entered.
Your router does not allow connections, for
example due to an enabled MAC filter.
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The Bluetooth range is too short.
Remedy
Check the signal strength in the status bar. Use a repeater to improve sig-
nal strength if necessary.
Contact your internet provider to find out whether access with increased
bandwidth is available.
Check the spelling. Use only provider transmitters and locations.
Set up the WLAN connection or set the time.
Check that your WLAN is available at the installation location. Use a re-
peater to improve signal strength if necessary.
Set up the WLAN connection.
Check that your WLAN is available at the installation location. Use a re-
peater to improve signal strength if necessary.
Check your router configuration. Alternatively you may also enter the SSID
manually.
Check the connection and establish a new WLAN connection if necessary.
Check your router and internet connection settings.
Repeat WLAN setup.
Check that your WLAN availability is stable at the installation location. Use
a repeater to improve signal strength if necessary.
Check your access credentials. Establish a new connection from the pro-
gramming unit to the router if necessary.
Check the access credentials.
Check your router configuration. Contact the router manufacturer if nec-
essary.
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Bring the Bluetooth loudspeaker closer to the instantaneous water heat-
er.
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