Vileda Warranty - Vileda JetClean 0677-01 Mode D'emploi

Problem description
Water is dipping from the
back of the dirty water tank
A. SCOPE
1. Freudenberg Household Products LP ("FHP") guarantees the product to be free from defects in materials and
workmanship a for a period of two years from the date of purchase. 2. If the product becomes faulty for any reason
for which FHP is responsible within two years from the date of purchase ("the Guarantee Period"), FHP or an authorised
service network member in the Guarantee Area (meaning anywhere within the United Kingdom, including the Channel
Islands and the Isle of Man and the Republic of Ireland) will repair or replace it subject to the terms and limitations
below. FHP may replace defective products or parts with new or refurbished products or parts. All products and parts
replaced become the property of FHP. 3. This guarantee does not cover: a) periodic maintenance or repair or parts
replacement due to wear and tear; b) consumables (namely components that are expected to require necessary
periodic replacement during the lifetime of a product such as pads and rubber lip); c) damage or defects caused by use,
operation or treatment of the product inconsistent with normal personal or domestic use; d) damage or deterioration in
the condition or performance of the product arising as a result of: I. misuse, including:
- treatment resulting in physical, cosmetic or surface damage to or deterioration in product;
- failure to install or use the product for its normal purpose or in accordance with FHP's instructions on installation or use;
- failure to maintain the product in accordance with FHP's instructions on maintenance;
- installation or use of the product in a manner inconsistent with the technical or safety laws or standards in the
country where it is installed or used; II. use of the product with accessories, peripheral equipment and other products
of a type, condition and standard other than prescribed by FHP; III. repair or attempted repair by persons who are not
FHP or authorised service network members; IV. accidents, fire, liquids, chemicals, other substances, flooding,
vibrations, excessive heat, improper ventilation, power surges, excess or incorrect supply or input voltage, radiation,
electrostatic discharges including lighting, other external forces and impacts; or V. any event or circumstances
beyond the reasonable control of FHP.
B. TERMS
1. Guarantee services will be provided only if the original invoice or sales receipt (indicating the date of purchase, model
name and dealer's name) is presented with the defective product within the Guarantee Period. FHP may refuse free-of-
charge guarantee service if these documents are not presented or if they are incomplete or illegible. This Guarantee
will not apply if the model name or serial number on the product has been altered, deleted, removed or made illegible.
2. Except where FHP has a legal duty to reimburse them, this Guarantee does not cover transport costs or any risks as-
sociated with the transportation of the product to and from FHP. 3. If FHP or one of its authorised service network mem-
bers carries out a diagnostic test on the product and that test demonstrates that the product is working properly and no
hardware fault is present, you will not be entitled to a repair under this Guarantee. In that event, you will be liable to pay
for any repairs to rectify the defect and the cost of the diagnostic test.
C. EXCLUSIONS AND LIMITATIONS
11. Except as stated above, FHP makes no guarantee (express, implied, statutory or otherwise) regarding product qua-
lity, performance, accuracy, reliability, fitness for a particular purpose, or otherwise. 2. FHP does not take responsibili-
ty for any damage caused by the incorrect use of the product. Save as set out elsewhere in this Guarantee, the respon-
sibility of FHP will not exceed the purchase price of the product. If you have any doubts referring to the correct use of
the product or in relation to this Guarantee, please call Vileda Customer Service. 3. Nothing in this Guarantee is inten-
ded to restrict or limit FHP's liability in any way in which it would be unlawful to do so, including for death or personal in-
jury caused by FHP's negligence, or damage to private property caused by the goods proving to be defective while in
the consumer's use as a result of FHP's negligence or for defective products under the Consumer Protection Act 1987.
Possible cause
• Foamy detergent was used.
• Dirty water tank is too full.
• Dirty water tank is not fixed
properly

6. VILEDA WARRANTY

Possible solution
• Turn OFF and unplug appliance.
Empty the clean water tank and add
new water with non-foamy detergent
instead
• Turn OFF and unplug appliance and
follow instruction for 'Empty and clean
dirt water tank'.
• Turn OFF and unplug appliance.
Follow the instruction for extracting
and placing back the dirty water tank
from the "Maintenance and Care"
section.
G
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