Troubleshooting - Sonoro LOUNGE SO-320 Mode D'emploi

18. Troubleshooting

Faults can occur on all electrical devices. This does not necessarily mean that the
device is defective. Use the information in the following table to see if you can
remedy the fault yourself.
Malfunction
The device does not switch on
No sound
CD playback does not start
USB playback does not start
No or faulty Bluetooth connection Interference caused by other radio
Device does not react
Poor FM/DAB reception quality
100
Possible Cause
Mains cable is not connected properly
Volume is set to minimum
Sound is switched off
Headphones are connected
Different mode is selected
CD format is not compatible
CD is dirty
CD is damaged
CD is upside down in the CD slot
USB device is not plugged in
USB device is not compatible
USB device contains no readable
audio files
transmitters or devices
Software is not up to date
Error in the device
The FM/DAB antenna is not
correctly positioned
Elimination
Connect the mains cable properly (see
Chapter 7.3 'Connecting the power cord' on
page 66).
Increase the volume (see Chapter 10.2 'Setting
the volume' on page 83).
Switch the sound on (see Chapter 10.3 'Setting
playback to mute' on page 83).
Remove the headphones from the socket.
Set the correct mode (see Chapter 10.1
'Selecting a playback mode' on page 82).
Insert a different CD into the CD slot.
Clean the CD.
Insert a different CD into the CD slot.
Eject the CD and insert it in the CD slot the
right way up.
Plug the USB device into the port on the rear
of the device (see Chapter 15 'USB playback'
on page 93).
Check if your USB device is compatible with
the LOUNGE.
Check the files on the USB device.
Increase the distance between the LOUNGE
and the TV.
Make sure that the current software version is
installed on your external Bluetooth device.
Switch the device off and then on again.
Change the position of the FM/DAB antenna.
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