Troubleshooting - Sony HT-G700 Mode D'emploi

Troubleshooting

Troubleshooting
If the system does not work properly,
handle it in the following order.
1
Search for the cause and solution of
the issue using this troubleshooting.
2
Reset the system.
All the settings of the system return
to their initial status. For details, see
"Resetting the System" (page 44).
Should any problems persist, consult
your nearest Sony dealer.
Be sure to bring your bar speaker and
subwoofer, even if it seems as though
only one has a problem, when you
request to repair.
Power
The system does not power up.
 Check that the AC power cord (mains
lead) is connected securely.
 Disconnect the AC power cord (mains
lead) from the wall outlet (mains),
and then reconnect after several
minutes.
The system is turned off
automatically.
 The auto standby function is working.
Set [SYSTEM] - [AUTO STANDBY] to
[OFF] (page 36).
The system does not turn on even
when the TV is turned on.
 Set [HDMI] - [CONTROL FOR HDMI] to
[ON] (page 35). The TV must support
the Control for HDMI function. For
details, refer to the operating
instructions of your TV.
 Check the speaker settings of the TV.
The system power syncs with the
GB
38
speaker settings of the TV. For details,
refer to the operating instructions of
your TV.
 Depending on the TV, if the sound
was output from the speakers of the
TV the previous time, the system may
not turn on by interlocking with the
TV power even when the TV is turned
on.
The system turns off when the TV is
turned off.
 Check the setting of [HDMI] -
[CONTROL FOR HDMI] (page 35).
When the Control for HDMI function is
set to on and the input of the system
is the TV or HDMI input, the system
turns off automatically when you turn
off the TV.
The system does not turn off even
when the TV is turned off.
 Check the setting of [HDMI] -
[CONTROL FOR HDMI] (page 35). To
turn the system off automatically by
interlocking with the TV power, set
the Control for HDMI function to on.
This function works only if the input of
the system is the TV or HDMI input.
The system does not turn off
automatically while the BLUETOOTH
input is selected. The TV must
support the Control for HDMI
function. For details, refer to the
operating instructions of your TV.
The system cannot be turned off.
 The system may be in demo mode. To
cancel demo mode, reset the system.
Press and hold  (power) and –
(volume) on the bar speaker for more
than 5 seconds (page 44).
Picture
There is no picture or the picture is
not output correctly.
 Select the appropriate input
(page 21).
 When there is no picture while the TV
input is selected, select the TV