Troubleshooting - Sony HT-CT390 Mode D'emploi

On placement
• Place the system in a location with
adequate ventilation to prevent heat
buildup and prolong the life of the
system.
• Do not place the system near heat
sources or in a place subject to direct
sunlight, excessive dust, or mechanical
shock.
• Do not place anything at the rear of the
Bar Speaker and subwoofer that might
block the ventilation holes and cause
malfunctions.
• If the system is being used in combination
with a TV, VCR, or tape deck, noise may
result and picture quality may suffer. In
such a case, place the system away from
the TV, VCR, or tape deck.
• Use caution when placing the system on a
surface that has been specially treated
(with wax, oil, polish, etc.), as staining or
discoloration of the surface may result.
• Take care to avoid any possible injury
from the corners of the Bar Speaker and
subwoofer.
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• Keep 3 cm (1 / in) or more space under
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the Bar Speaker when you hang it on a
wall.
On operation
Before connecting other equipment, be
sure to turn off and unplug the system.
If you encounter color irregularity
on a nearby TV screen
Color irregularities may be observed on
certain types of TV.
• If color irregularity is observed...
Turn off the TV, then turn it on again after
15 to 30 minutes.
• If color irregularity is observed again...
Place the system further away from the
TV.
On cleaning
Clean the system with a soft, dry cloth. Do
not use any type of abrasive pad, scouring
powder, or solvent such as alcohol or
benzine.
If you have any question or problem
concerning your system, please consult
your nearest Sony dealer.

Troubleshooting

If you experience any of the following
difficulties while using the system, use
this troubleshooting guide to help
remedy the problem before requesting
repairs. Should any problem persist,
consult your nearest Sony dealer.
General
The power does not turn on.
 Check that the AC power cord
(mains lead) is connected securely.
The system does not work normally.
 Disconnect the AC power cord
(mains lead) from the wall outlet
(mains), then reconnect after
several minutes.
The system is turned off automatically.
 The auto standby function is
working. Set "ASTBY" in "SYS >" to
"OFF" (page 17).
The system does not turn on even
when the TV is turned on.
 Set "HDMI>" – "CTRL" to "ON"
(page 17). The TV must support the
Control for HDMI function (page 18).
For details, refer to the operating
instructions of your TV.
 Check the speaker settings of the
TV. The system power syncs with
the speaker settings of the TV. For
details, refer to the operating
instructions of your TV.
 If the sound was output from the
speakers of the TV the previous
time, the system does not turn on
even when the TV is turned on.
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