Troubleshooting; Corrective Action - Bosch Active Line Notice Originale

Error Code Indicator
The components of the eBike system are continuously and
automatically monitored. When an error is detected, the
respective error code is indicated in text indicator d.
To return to the standard indicator, press any button on the
on-board computer 3 or on the operating unit 10.
Code Cause
410 One or more buttons of the on-board
computer are blocked.
414 Operating unit connection problem
418 One or more buttons of the operating unit
are blocked.
419 Configuration error
422 Drive unit connection problem
423 EBike battery pack connection problem
424 Communications error among the
components
426 Internal time-out error
430 Internal battery pack of on-board computer
empty
431 Software version error
440 Internal error in the drive unit
450 Internal software error
460 Error at USB connection
490 Internal error in the on-board computer
500 Internal error in the drive unit
502 Bike lighting error
503 Error of the speed sensor
510 Internal sensor error
Bosch eBike Systems

Troubleshooting

Depending on the type of error, the drive unit is automa-
tically shut off, if required. Continued travel without assis-
tance from the drive unit is possible at any time. However,
have the eBike checked before attempting new trips.
 Troubleshooting actions may be performed by the
owner except those explicitly noted as "Contact your
Bosch eBike dealer".

Corrective Action

Check if any buttons are blocked, e.g., by dirt or debris. Clean the
buttons, if required.
Have connections and contacts checked.
Check if any buttons are blocked, e.g., by dirt or debris. Clean the
buttons, if required.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Have connections and contacts checked.
Have connections and contacts checked.
Have connections and contacts checked.
Restart the system. If the problem persists, contact your Bosch
eBike dealer. In this error status, it is not possible to display or
adjust the wheel circumference in the basic settings menu.
Charge on-board computer (in holder or via USB port).
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Remove the cable from the USB connection of the on-board
computer. If the problem persists, contact your Bosch eBike
dealer.
Have the on-board computer checked.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Check the light and the associated wiring. Restart the system. If the
problem persists, contact your Bosch eBike dealer. Do not ride in
the dark without lights.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
Restart the system. If the problem persists, contact your Bosch
eBike dealer.
English–12
1 270 U20 XBI | (25.4.17)