Manufacturer's Warranty - REMS Frigo 2 Instructions D'emploi

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the deep freezing process water should be sprayed between the deep freezer
head and the tube (Figure 2) several times with the water squirt bottle. Im-
portant: Mount deep-freezer heads and apply water by spraying. When deep
freezing begins, water should be sprayed intensively in order to fill the gap
between the deep-freezer head/insert and the pipe. Spray water onto both
freezing points alternating from one to the other until a closed ice layer has
been formed. This can take up to 10 minutes for large pipes. After that no
more spraying is needed. If not followed, longer deep-freeze times apply or
the pipe does not freeze despite frost formation on the deep-freeze heads.
Should this frost formation not occur within the period given in the table, then
this strongly suggests flowing water in the tubing or that the tube contents are
hot. Where applicable, pumps should be turned off, prevent water leakage, let
water cool off. In addition, take care that the deep-freezer heads are not sub-
jected to solar radiation or hot air draughts. In particular, air emissions from the
apparatus valves should not be allowed to blow on the deep-freezer point.
As accessories, LCD digital thermometers are available which can be inserted
into pockets on the tightening strap and which facilitate assessment of the
deep-freezer point's condition. The thermometers are driven by a battery which
can be replaced as needed.
Attention: The deep-freezer heads and the refrigerant hoses attain tempera-
tures of –30°C. Wear suitable gloves against cold temperatures.
According to the deep-freeze times indicated in the Table (Figure 3), repair
work can be done on the tubing. Before beginning repair work, check if the
tubing has depressurised. For this purpose, open any eventual let-off valves
or loosen a fastener. Do not turn apparatus off during repair process.
The deep-freeze times indicated in the Table (Figure 3) are ball-park values
and apply at an ambient / water temperature of about 20°C. At higher ambient
/ water temperatures, the time periods are accordingly extended. With plastic
tubing depending on the material used, substantially higher deep-freeze times
must be expected.
After completion of work, turn the apparatus off. Remove the plug and let deep-
freeze heads thaw out. Wear suitable gloves against cold temperatures. Detach
the tightening strap, deep-freezer heads and, where applicable, deep-freezer
inserts only after complete thawing in order to avoid damage to the apparatus.
Do not bend or twist hoses or subject them to tensile stress. This can lead to
leakage from the apparatus.
Transport the apparatus only in an upright position, never while lying flat!
4. Servicing
Repairs and servicing work may only be performed by the REMS Service Cen-
tre, Schorndorfer Strasse 70, D-71332 Waiblingen!
5. Action in Case of Trouble
5.1. Trouble:
No icing up of the deep-freezer heads.
Cause:
No electricity.
Deep-freeze time not yet adequate.
Water temperature too high.
Pumps not turned off, water loss.
Refrigerant hoses / apparatus defective.
5.2. Trouble:
No frost formation on the tube occurs.
Cause:
Deep-freeze time not yet adequate.
Water temperature too high.
Pumps not turned off, water loss.
5.3. Trouble:
Despite frost formation, the tubing does not freeze up.
Cause:
Check if the liquid to be frozen contains antifreeze.
5.4. Trouble:
Deep-freeze times exceed substantially from table (Figure 3).
Cause:
Water temperature too high.
Pumps not turned off, water loss.
Solar radiation at the freeze point.
Paint, rust onto tube to be frozen.
Fan of apparatus blowing at the freeze point.

6. Manufacturer's Warranty

The warranty period shall be 12 months from delivery of the new product to
the first user but shall be a maximum of 24 months after delivery to the Dealer.
The date of delivery shall be documented by the submission of the original
purchase documents, which must include the date of purchase and the desig-
nation of the product. All functional defects occurring within the warranty period,
which clearly the consequence of defects in production or materials, will be re-
medied free of charge. The remedy of defects shall not extend or renew the
guarantee period for the product. Damage attributable to natural wear and tear,
incorrect treatment or misuse, failure to observe the operational instructions,
unsuitable operating materials, excessive demand, use for unauthorized pur-
poses, interventions by the Customer or a third party or other reasons, for which
REMS is not responsible, shall be excluded from the warranty.
Services under the warranty may only be provided by customer service sta-
tions authorized for this purpose by REMS. Complaints will only be accepted
if the product is returned to a customer service station authorized by REMS
without prior interference in an unassembled condition. Replaced products and
parts shall become the property of REMS.
The user shall be responsible for the cost of shipping and returning the pro-
duct.
The legal rights of users, in particular the right to claim damages from the
Dealer, shall not be affected. This manufacturer's warranty shall apply only to
new products purchased in the European Union, in Norway or Switzerland.
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