Troubleshooting - Vileda VR 201 PetPro Mode D'emploi

BATTERY REMOVAL AND REPLACEMENT
G
Only use a replacement battery as supplied by Vileda.
• Make sure the device is switched off at the main switch
• Remove the screws on the battery cover with a screw driver
• Remove the battery cover
• Lift the battery and remove it from the housing
• Unplug the wire connector that links the battery and robot
Problem
Robot is not running
Low or no suction
Abnormal movement
Low battery after charging or no
charging possible
Display shows the error code
Display shows the error code
Error code
"A / U / B / N"
Error code
"E / r / r / o"
Error code
"E / various / various / various"
Error code
"L / various / various / various"
If above described solutions do not work, please try switching off and on and check again.
For further help, technical advice, or to order spare or replacement parts contact Vileda (address see
last page).
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5. TROUBLESHOOTING

Possible reason
• Battery is too low
• Dust box is not inserted
(correctly)
• Dust box is full
• Filter is blocked with dirt
• Filter is missing
• Wheels are dirty
• Drop sensors are dirty
• Battery connection is not good
• Charger or battery is defective
• Main brush and side brushes
are blocked
• Front wheel and driving wheels
are dirty/blocked
• Charging contacts are dusty
• Drop sensors are dusty
• Fine dust filter is blocked
• Dust box not (correctly) inserted
• Battery connection is not good.
• Device off the ground
• Sensors jammed or dirty
• Motors overload or jammed
Possible solution
• Recharge the battery for 6
hours
• Insert the dust box
• Empty dust box
• Clean the filter with brush
• Put filter back in place
• Clean wheels
• Clean drop sensors
• Contact the Vileda service
(address see last page)
• Clean main brush and
side brushes as described in
the chapter "Maintenance"
• Clean the respective parts as
described in the chapter
"Maintenance"
• Remove and reassemble
dust box in the robot
• Contact the Vileda service
(address see last page)
• Put robot on solid ground
• Check sensitivity of the front
bumper
• Clean bottom anti-drop
sensor lens
• Clean front bumper sensor lens
• Check if fan opening is free
and clean dust box
• Check if wheels or brush unit
is stuck or wired by obstacles