Exclusions And Limitations - Vileda VR 201 PetPro Mode D'emploi

G - failure to maintain the product in accordance with FHP's instructions on maintenance;
- installation or use of the product in a manner inconsistent with the technical or safety laws or
standards in the country where it is installed or used;
II. use of the product with accessories, peripheral equipment and other products of a type, condition and
standard other than prescribed by FHP;
III. repair or attempted repair by persons who are not FHP or authorised service network members;
IV. accidents, fire, liquids, chemicals, other substances, flooding, vibrations, excessive heat, improper
ventilation, power surges, excess or incorrect supply or input voltage, radiation, electrostatic discharges
including lighting, other external forces and impacts; or
V. any event or circumstances beyond the reasonable control of FHP.
B. TERMS
1. Guarantee services will be provided only if the original invoice or sales receipt (indicating the date of purchase,
model name and dealer's name) is presented with the defective product within the Guarantee Period. FHP
may refuse free-of-charge guarantee service if these documents are not presented or if they are incomplete
or illegible. This Guarantee will not apply if the model name or serial number on the product has been altered,
deleted, removed or made illegible.
2. Except where FHP has a legal duty to reimburse them, this Guarantee does not cover transport costs or any
risks associated with the transportation of the product to and from FHP.
3. If FHP or one of its authorised service network members carries out a diagnostic test on the product and that
test demonstrates that the product is working properly and no hardware fault is present, you will not be entitled
to a repair under this Guarantee. In that event, you will be liable to pay for any repairs to rectify the defect and
the cost of the diagnostic test.
C. EXCLUSIONS AND LIMITATIONS
1. Except as stated above, FHP makes no guarantee (express, implied, statutory or otherwise) regarding product
quality, performance, accuracy, reliability, fitness for a particular purpose, or otherwise.
2. FHP does not take responsibility for any damage caused by the incorrect use of the product. Save as set out
elsewhere in this Guarantee, the responsibility of FHP will not exceed the purchase price of the product. If you
have any doubts referring to the correct use of the product or in relation to this Guarantee, please call Vileda
Customer Service.
3. Nothing in this Guarantee is intended to restrict or limit FHP's liability in any way in which it would be unlawful
to do so, including for death or personal injury caused by FHP's negligence, or damage to private property
caused by the goods proving to be defective while in the consumer's use as a result of FHP's negligence or for
defective products under the Consumer Protection Act 1987.
D. YOUR LEGAL RIGHTS RESERVED
This Guarantee is in addition to, and does not affect, your legal rights in relation to goods that are faulty or not
as described. All products will be provided in accordance with the contract. Further advice relating to your legal
rights can be obtained from your local Citizens Advice Bureau or Trading Standards Office. You may assert any
rights you have at your sole discretion.
E. YOUR GUARANTOR
The Guarantee for this product is provided and will be honoured by Freudenberg Household Products LP,
2 Chichester Street, Rochdale, Lancashire, OL16 2AX. www.vileda.com/uk Tel: 0345 7697356.
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