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You can only receive support, upgrades and updates following the personal product registration.
Support is provided only for the current version and for the previous version during one year after
publication of the new version. Arturia can modify and partly or completely adjust the nature of
the support (hotline, forum on the website etc.), upgrades and updates at any time.
The product registration is possible during the activation process or at any time later through the
Internet. In such a process you are asked to agree to the storage and use of your personal data
(name, address, contact, email-address, and license data) for the purposes specified above.
Arturia may also forward these data to engaged third parties, in particular distributors, for support
purposes and for the verification of the upgrade or update right.
5. License module (Syncrosoft Key and/or Soft eLicenser)
Arturia uses a hardware device connected through the USB connection of a computer, the
"Syncrosoft key" and/or a protection scheme, the "Soft eLicenser" for license control (hardware
and/or software dongle). The Syncrosoft key and/or Soft eLicenser permanently saves the license
information and regulates access to the software. If a Syncrosoft key is required for the use of the
software, then the Syncrosoft key must be connected physically to the computer through the USB
interface.
For the activation of the software, updates or upgrades of the software the computer which is
connected to the Arturia key and/or using the Soft eLicenser or using the OEM software must be
connected to the server of SIA Syncrosoft through the Internet. If the product was delivered with
the Syncrosoft key, the license information was already transferred to the Syncrosoft key. If the
product was delivered with a product card (without the Syncrosoft key), the activation codes of
the enclosed product card must be entered manually by the user upon installation and the license
information must be exchanged with the server of SIA Syncrosoft.
In the event of OEM software, the activation codes will be send to an email-address submitted by
you during a registration and must be entered manually by the user upon installation and the
license information must be exchanged with the server of SIA Syncrosoft.
The reinstallation of the software - on the same or another computer - is permitted only in case
the already installed software cannot be used any more (e.g. following deinstallation). If the
software does not use a Syncrosoft key, the new activation codes may be obtained from the users
online account for support created during the personal product registration. Further, the activation
codes must be entered manually by the user upon installation and the license information must be
exchanged with the server of SIA Syncrosoft. Arturia may require for the provision of further
activation codes e.g. your proof of purchase (invoice, receipt) and a signed assurance by fax or
letter stating your name, address and that the already installed software cannot be used any
more.
You can also use another computer other than the one on which the software is to be installed for
the activation and transfer of license data to the Syncrosoft key, if the software is using a
Syncrosoft key. However, in such a case a corresponding access software (Syncrosoft License
Control Centre, "LCC") must be installed on the computer connected to the Internet, which is
subject to a separate licensing agreement.
6. Defect and loss of the Syncrosoft key
In the case of a defect or damage to the Syncrosoft key Arturia or a third party engaged by
Arturia will check the Syncrosoft key. In the case of a legitimate claim the Syncrosoft key and the
licenses included shall be replaced in return for a handling fee. The licenses will only be replaced
provided that they are licenses issued by Arturia. Further claims against Arturia are excluded.
Arturia assumes no liability or obligation if the Syncrosoft key is mislaid as a result of loss, theft or
otherwise. Arturia reserves the right to block the licenses saved on the Syncrosoft key upon being
notified by the registered user of the loss. The licenses saved on the Syncrosoft key cannot be
replaced.
7. No Unbundling
The software usually contains a variety of different files which in its configuration ensure the
complete functionality of the software. The software may be used as one product only. It is not
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ARTURIA – CS-80V – MANUEL DE L'UTILISATEUR
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