HemoCue Hb 201+ Manuel D'utilisation page 20

Troubleshooting
EN
Measuring Deviations
HHH
No characters displayed
Erroneous characters displayed
is displayed

and "Hb" continuously displayed
Unexpected patient or control results
18
Explanation
1. Result exceeds measuring range.
1. Analyzer not receiving power.
2. Faulty display.
1. Faulty display/electronics.
1. Low battery.
2. Faulty power adapter.
1. Faulty cuvette holder/analyzer.
Patient sample and control solution
1. Microcuvettes expired, damaged or improperly stored.
2. Microcuvette contaminated.
3. Dirty optical parts.
4. Air bubbles in filled microcuvette.
5. Faulty optical parts.
6. Incorrect sampling technique.
7. Measurement started later than 10 minutes after filling the microcuvette.
Control solution
8. Control solution not compatible.
9. Inproper handling of control solution.
10. Control solution expired or improperly stored.
Action
1a. Fill a new microcuvette and perform measurement. *
1b. Confirm result with laboratory method.
1a. Ensure power adapter is properly connected and cable not damaged.
1b. Batteries need to be replaced. *
2. Analyzer needs service.
1. Analyzer needs service.
1. Batteries need to be replaced. *
2. Ensure power adapter is properly connected and cable not damaged.
1. The analyzer needs service.
Patient sample and control solution
1. Check expiry date and storage conditions.
2. Fill a new microcuvette and perform measurement. *
3. Clean optical parts. *
4. Fill a new microcuvette and perform measurement. *
5. The analyzer needs service.
6. Fill a new microcuvette and perform measurement. *
7. Start measurement no later than 10 minutes after filling the microcuvette.
Control solution
8. Only use control solutions recommended by HemoCue.
9. Always follow instructions for use for control solution.
10. Check expiry date and storage conditions.