Dreame L40s Pro Ultra Mode D'emploi page 33

Troubleshooting
Problem
The robot misses the
rooms to be cleaned.
The robot will not
resume cleaning after
charging.
The station cannot
automatically empty
the dust box.
The water level in
the washboard is
abnormal.
The mop pad holder
is raised abnormally.
There is water under
the clean water tank
or around the seal.
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Solution
Make sure that the doors of the rooms to be cleaned are open.
The place in front of the room to be cleaned may be wet and slippery, causing the robot to slip and work
abnormally. Please try drying the floor before using the robot.
Make sure that the robot is not set to the Do Not Disturb (DND) mode, which will prevent it from resuming
cleaning.
The robot will not resume cleaning after you manually place the robot on the base station or send the
robot to charge via the app or the button
Check whether the dust bag in the dust tank is full.
If the dust bag is not full, check whether there is any obstruction at the auto-empty vents of the robot, the
base station, or the dust box. If any, clean the blocked part in time.
Check whether the seal on the used water tank is loose or not correctly installed, and manually reset it if
so. If the problem persists, please contact the after-sales service team.
Gently press down on the used water tank to make sure it is installed correctly.
Remove the washboard filter and check whether the sewage drain outlet is blocked and clean it.
Check the cleaning solution. Do not add any liquid other than the officially-approved cleaning solution.
Please remove the mop pad holder to check if there is any foreign object stuck in it, and try to restart the
robot. If the problem persists, please contact the after-sales service team.
When taking out the clean water tank, some water in the pipe may be left under the tank or around the
seal. This is normal. Please wipe with a dry cloth.
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