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SALES INFORMATIONS
Warranty
Ref
10. TROUBLE SHOOTING
Warning and Fault List
Code Type
Code #
Fault
F01
Fault
F02
Fault
F03
Fault
F04
Fault
F05
Fault
F06
Fault
F07
Fault
F08
Fault
F09
Fault
F10
Fault
F11
Fault
F12
Fault
F13
Fault
F14
Warning
W01
Warning
W02
Warning
W03
Warning
W04
Warning
W05
Warning
W06
Phenomenon and/or Possible cause
No response while press the main switch.
No Utility power and PV is applied.
No response while pressing the main switch.
Utility power or PV power exists.
Output turned off, Buzzer beeps continuously, RED LED solid on
INFOSEC UPS SYSTEM - 15, rue du Moulin - 44880 Sautron - FRANCE - www.infosec-ups.com - Hot Line/Tel + 33 (0)2
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Event
Code Type
Fan fault
Fault
High PV-volt
Fault
High bat-volt
Fault
Low bat-volt
Fault
Output S.C.
Fault
High op-volt
Fault
Low op-volt
Fault
High bus-volt
Fault
Low bus-volt
Fault
High PV-amp
Fault
High inv-amp
Fault
High bus-amp
Fault
High disc-amp
Fault
Over temp.
Fault
Grid does not
Warning
exist
PV
does
not
Warning
exist
Pack does not
Warning
exist
Weak SoC
Warning
Weak PV-volt
Warning
Power de-rate
Warning
What to do
Check whether the DC breaker tripped or has not yet
turned on?
If problem exist still, please contact the service
center to repair it.
Check whether the AC breaker tripped? Or PV voltage
reaches to the operation level?
If problem exist still, please contact the service
center to repair it.
IEC 62619, UN38.3
2 years
63403
Code #
F15
F16
F17
F18
F19
F20
F21
F22
F23
F24
F25
F26
F27
F28
W07
W08
W09
W10
W11
W12
Event
Bus start fault
Inv start fault
High dc offset
Over-load
Amp
sense
fault
Back feed fault
Firmware fault
Par-CAN fault
Par-host fault
Par-sync fault
Par-bat fault
Par-grid fault
Par-opa fault
Par-set fault
Heavy load
Temp issue
Fan issue
BMS lost
Comm. Lost
Par limited
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