SYMPTOM
Earbuds don't
reconnect to a
previously-connected
Bose Smart Soundbar
or Speaker
Delayed audio between
products when
connected to a Bose
Smart Soundbar
or Speaker
TROU B LE S HO OT ING
SOLUTION
With the earbuds in the charging case and the case open, press
and hold the button on the back of the case until the earbud
status lights slowly pulse blue. Use the Bose app to connect the
earbuds to a compatible Bose product. For more information,
visit: support.Bose.com/Groups
support.Bose.com/Groups
Download the Bose app and run available software updates.
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