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Cleaning the HEPA Filter
1. Twist the fi lter compartment cover (2) anticlockwise and take it off.
2. Remove the HEPA fi lter from the fi lter compartment.
3. Tap out the HEPA fi lter and clean it with a soft brush if necessary. IMPORTANT: Do
not wet-clean the HEPA fi lter!
4. Clean the cover and the fi lter compartment with a brush if necessary or wipe with a
damp cloth.
5. Insert the HEPA fi lter back into the fi lter compartment, put on the cover and twist
clockwise to secure.
Cleaning the Main Unit and Accessories
Wipe down the main unit (5), the extension tubes (8), the combi nozzle (9) and the
fl oor nozzle (10) with a damp, soft cloth if necessary. Then dry with a soft cloth.
Regularly remove hair and fl uff from the nozzles and brushes.
Storage
Store the device and all accessories in a cool, dry place which is protected from direct
sunlight and is out of the reach of children and animals.

Troubleshooting

If the device does not work properly, check whether you are able to rectify the problem
yourself. If the problem cannot be solved with the steps that are listed, contact the cus-
tomer service department.
Do not attempt to repair an electrical device yourself!
Problem
The device generates no
suction.
Low suction force.
19
Possible cause / solution
Is the mains plug not inserted in the plug socket
correctly? Correct the fi t of the mains plug.
Is the plug socket defective? Try another plug sock-
et.
Has the fuse in the electrical distributor (fuse box)
been triggered? Reduce the number of devices in
the circuit.
Is the dust container (6) full? Empty the dust container.
Is the HEPA fi lter heavily clogged up? Clean it in
accordance with the "Cleaning and Storage" chapter.
Is the suction opening (1) blocked? Switch off the
device and remove the blockage.
Is the nozzle or the extension tube clogged? Switch off
the device and remove the blockage.
It is also possible that some smaller items will remain
stuck to the carpet or will be too big/heavy to be
picked up by the device. Remove these foreign
objects by hand.
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