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If faucet does not appear to be functioning
properly, repeat the faucet startup process
Startup process definition: Disconnect the
battery holder cable and leave disconnected
for 10 seconds. Reinsert battery holder cable
and ensure cable is pushed all the way into
the control box (Refer to step 13).
Symptom
Water does not flow and light
is off.
Water does not flow and light
is on.
Low flow in HOT/COLD/BOTH.
OR
Only HOT or COLD flow.
Sensor not functioning.
Handle position for HOT and
COLD water flow is reversed
(COLD forward).
Water keeps flowing and does
not turn off.
Light is blinking
Troubleshooting
Wave Sensor
Probable Cause(s)
1. Data cable is not plugged into control
box all the way.
2. Power cable is not plugged into con-
trol box all the way.
3. Batteries not installed properly.
4. Batteries are dead in the battery hold-
er.
5a. If using AC adapter only and electricity
is out.
5b. If using AC adapter with power splitter
and electricity
is out.
6a. If using AC adapter only and the wall
switch for power outlet is OFF.
6b. If using AC adapter with power splitter
and the wall switch for power outlet is
OFF.
1. Water supplies are not turned ON.
1. HOT/COLD/BOTH water supplies are
not turned ON.
2. Pinched or kinked hoses.
3. Clogged filters.
1. Sensor is deactivated.
2. Handle slightly open.
3. An object is within the range of the
sensor.
1. HOT and COLD hoses are installed in
reversed order at wall stops.
2. HOT and COLD hoses are installed in
reversed order at control box.
1. Battery holder cable unplugged while
faucet running.
2. Handle in open position.
1. Low battery voltage.
2. Dead batteries.
3. Rechargeable batteries being used.
Hot Side
Filter Inside
Fitting x2
Recommended Action(s)
Push data cable firmly into control box (Step 9).
Push power cable firmly into control box (Step 17).
Unplug battery holder cable. Install the batteries in proper orienta-
tion into the battery holder (Step 14).
Unplug battery holder cable. Replace batteries with new AA
alkaline batteries (Step 14).
Temporarily use the battery holder supplied with the faucet.
Faucet will function normally until battery power is depleted.
Turn the wall switch ON to ensure power at outlet. Clear area for
proper startup.
Turn the wall switch ON to ensure power at outlet. If the wall
switch remains OFF, the faucet will function normally until
battery power is depleted.
Turn ON the water supplies (Step 16).
Turn ON the water supplies (Step 16).
Make sure all hoses are not pinched or kinked.
Clean both filters (See pages 16-17).
Reactivate sensor (page 14).
Close the handle fully.
Ensure there are no objects within 8" of the sensor.
Turn OFF supplies. Connect the HOT supply hose to the HOT stop
and COLD supply hose to the COLD stop.
Turn OFF supplies. Connect the HOT supply hose to the HOT side
of the control box and COLD supply hose to the COLD side of the
control box (see step A2 for hose removal).
Unplug the battery holder cable fully.
Close the handle.
Replace batteries with new AA alkaline batteries (Step 14).
Replace batteries with new AA alkaline batteries (Step 14).
Replace with and only use AA alkaline batteries for proper
faucet functionality (Step 14).
Data
Power
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