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Care and Cleaning
For best results, keep the following in mind when caring for your KOHLER product:
• Always test your cleaning solution on an inconspicuous area before applying to the entire surface.
• Wipe surfaces clean and rinse completely with water immediately after applying cleaner. Rinse and
dry any overspray that lands on nearby surfaces.
• Do not allow cleaners to soak on surfaces.
• Use a soft, dampened sponge or cloth. Never use an abrasive material such as a brush or scouring
pad to clean surfaces.
• The ideal cleaning technique is to rinse thoroughly and wipe the product dry after each use.
For detailed cleaning information and products to consider, visit www.kohler.com/clean. To order Care &
Cleaning information, call 1-800-456-4537.
Troubleshooting
This troubleshooting guide is for general aid only. For service and installation issues or concerns, call
1-800-4-KOHLER.
Troubleshooting Table
Symptoms
1. The door is noisy when
opened or closed.
2. The door is hard to move
or does not open.
3. The door panels are free
to swing in and out of the
shower.
4. The centerguide is loose.
Kohler Co.
All manuals and user guides at all-guides.com
Probable Cause
A. The bracket may be installed
too far out of level.
B. The door panels are too low,
rubbing on the base of the
centerguide or the shower
base/bath ledge.
C. The rollers are loose.
D. The rollers have worn and are
noisy.
A. The door panels are too low,
rubbing on the base of the
centerguide or the shower
base/bath ledge.
B. The threshold seal is not fully
seated, causing the outside door
panel to rub.
C. The headers are not secured to
the brackets.
D. The rollers are loose.
A. The centerguide is not installed.
B. The centerguide is not installed
in the correct location.
C. The door panels are not
correctly installed on the
centerguide.
D. The door panels are too high.
A. The centerguide is not installed
over the clip.
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Recommended Action
A. Remove the panels and headers,
and level bracket. If the bracket
cannot be leveled, call customer
service.
B. Adjust the rollers to raise the door
panels. Refer to the "Adjust the
Door Panels" section.
C. Tighten the roller bolts using the
supplied wrench.
D. Replace the rollers.
A. Adjust the rollers to raise the door
panels. Refer to the "Adjust the
Door Panels" section.
B. Push the seal completely into the
threshold.
C. Verify that the header connectors
are positioned over the brackets
and secured in place with the
setscrews.
D. Tighten the roller bolts using the
supplied wrench.
A. Install the centerguide according to
the instructions.
B. Install the centerguide on the
center of the threshold.
C. The glass panels should be
positioned in the channels of the
centerguide.
D. Adjust the rollers to lower the
panels. Refer to the "Adjust the
Door Panels" section.
A. Remove the outside header and
both door panels. Reinstall the
centerguide over the clip. Reinstall
the panels and outside header.
1380408-2-B
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