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Troubleshooting Tips... Before you schedule service
Problem
A white film on
glassware, dishware
and the interior
Feel air on your
legs when standing
in front of the
dishwasher in cycle
Fan keeps running
after cycle is
complete
49-4000289 Rev 0
Possible Cause
This problem is likely caused
by a low quality phosphate-
free dishwasher detergent
This is normal
The fan may run for an
additional 90 minutes after
the cycle is complete to
maximize drying performance
What To Do
To remove the white film, run your dishes through a dishwasher
cycle with citric acid. Use a WD35X151 citric acid kit found
online. Otherwise, use high quality rinse agents such as Cascade
Platinum™
Dishwasher Cleaner or Finish
Cleaner
found at your local grocery store.
Pour the citric acid in the detergent cup and close the cover.
Place the filmed but otherwise clean glassware and dishware
in the dishwasher. Leave silverware and other metal items
out of the dishwasher. Turn the dishwasher on and let
it run through a complete cycle without detergent. The
glassware, dishware, and dishwasher should come out
film free. Alternatively, a vinegar rinse may be used. Pour 1
cup of vinegar into dishwasher just after the detergent cup
opens and let the dishwasher complete its cycle.
This may be repeated several times a year as needed.
The use of high quality rinse agents such as Cascade
Platinum™ Power Dry™ Rinse Aid or
Rinse Aid
may help minimize a repeat build up of film.
Also, the use of high quality detergents such as Cascade
Platinum™ ActionPacs™ or
Dishwashing Detergent
Do not interrupt the cycle. No action is required.
This depends on the cycle and options selected. See the
Dry and Ultrafresh sections.
Dishwasher
®
Finish
Jet-Dry
®
Finish
Quantum
Automatic
®
®
will help prevent film build-up.
®
®
®
®
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