HP Scanjet N6310 Guide De Démarrage Rapide page 29

1. See the product documentation that came with the product.
• Review the installation troubleshooting section in this guide.
• Review the troubleshooting section in the scanner user guide (click Start, point
to Programs or All Programs, point to HP, point to Scanjet, point to N6310, point
to User Guide, and then select your preferred format).
• Review the scanner software help.
2. See the HP online support at www.hp.com/support or contact your point of
purchase.
HP online support is available to all HP customers. It is the fastest source for up-to-
date product information and expert assistance, including the following features:
• Online chat and email access to qualified support specialists
• Software, firmware, and driver updates for your product
• Valuable product and troubleshooting information for technical issues
• Proactive product updates, support alerts, and HP newsletters (available when
you register your product)
3. HP support by phone
• See the phone list inside the front cover of this Getting Started Guide for support
numbers.
• Support options and fees vary by product, country/region, and language.
• Fees and policies are subject to change without notice. Please see www.hp.com/
support for the latest information.
4. Post-warranty period
After the limited warranty period, help is available online at www.hp.com/support.
5. Extending or upgrading your warranty
If you would like to extend or upgrade the product's warranty, please contact your
point of purchase or see the HP Care Pack offers at www.hp.com/support.
6. If you already purchased an HP Care Pack Service, please check the support
conditions in your contract.
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