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Problem
Water flows on the rear plate
of the refrigerator.
Water flows into the refriger‐
ator.
Water flows on the floor.
The temperature in the ap‐
pliance is too low/too high.
There is too much con‐
densed water on the rear
wall of the refrigerator.
There is frost on the rear
wall of the refrigerator.
Possible cause
During the automatic de‐
frosting process, frost melts
on the rear plate.
The water outlet is clogged.
Food products prevent that
water flows into the water
collector.
The melting water outlet is
not connected to the evapo‐
rative tray above the com‐
pressor.
The temperature regulator is
not set correctly.
The door is not closed cor‐
rectly.
The food products' tempera‐
ture is too high.
Many food products are
stored at the same time.
The door has been opened
often.
There is no cold air circula‐
tion in the appliance.
Door was opened too fre‐
quently.
Door was not closed com‐
pletely.
Stored food was not wrap‐
ped.
The ambient temperature is
high and the appliance is set
to the lowest temperature
Solution
This is correct.
Clean the water outlet.
Make sure that food prod‐
ucts do not touch the rear
plate.
Attach the melting water out‐
let to the evaporative tray.
Set a higher/lower tempera‐
ture.
Refer to "Closing the door".
Let the food products tem‐
perature decrease to room
temperature before storage.
Store less food products at
the same time.
Open the door only if neces‐
sary.
Make sure that there is cold
air circulation in the appli‐
ance.
Open the door only when
necessary.
Make sure the door is
closed completely.
Wrap food in suitable pack‐
aging before storing it in the
appliance.
Set the temperature regula‐
tor to a higher temperature
to allow automatic defrost‐
ing.
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