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Pour plus d'informations sur les droits des consommateurs, rendez-vous sur le site
www.accc.gov.au/consumerguarantees.
Nouvelle-Zélande
In New Zealand, the hardware and software come with guarantees that cannot be excluded under the New
Zealand consumer law. In New Zealand, Consumer Transaction means a transaction involving a person who
is purchasing goods for personal, domestic, or household use or consumption and not for the purpose of
a business. New Zealand consumers who are purchasing goods for personal, domestic or household use
or consumption and not for the purpose of a business ("New Zealand Consumers") are entitled to repair,
replacement or refund for a failure and compensation for other reasonably foreseeable loss or damage. A New
Zealand Consumer (as defined above) may recover the costs of returning the product to the place of purchase
if there is a breach of the New Zealand consumer law; furthermore, if it will be of significant cost to the New
Zealand Consumer to return the goods to HP then HP will collect such goods at its own cost.
Tableau B-2
Product
Support for all HP Products except those listed separately below
DeskJet, Office Jet, PSC, All-in-One, Photosmart & Personal LaserJet
Series 1000, P1000, M1000 and Colour LaserJet CP1000 Series and
model CM1415
Royaume-Uni, Irlande et Malte
The HP Limited Warranty is a commercial guarantee voluntarily provided by HP. The name and address of the HP
entity responsible for the performance of the HP Limited Warranty in your country/region is as follows:
UK: HP Inc UK Limited, Cain Road, Amen Corner, Bracknell, Berkshire, RG12 1HN
Ireland: Hewlett-Packard Ireland Limited, Liffey Park Technology Campus, Barnhall Road, Leixlip, Co.Kildare
Malta: Hewlett-Packard Europe B.V., Amsterdam, Meyrin Branch, Route du Nant-d'Avril 150, 1217 Meyrin,
Switzerland
United Kingdom: The HP Limited Warranty benefits apply in addition to any legal rights to a guarantee from
seller of nonconformity of goods with the contract of sale. These rights expire six years from delivery of goods
for products purchased in England or Wales and five years from delivery of goods for products purchased in
Scotland. However various factors may impact your eligibility to receive these rights. For further information,
please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal) or you may visit the
European Consumer Centers website
ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under the HP Limited
Warranty or against the seller under the legal guarantee.
Ireland: The HP Limited Warranty benefits apply in addition to any statutory rights from seller in relation
to nonconformity of goods with the contract of sale. However various factors may impact your eligibility to
receive these rights. Consumer statutory rights are not limited or affected in any manner by HP Care Pack. For
further information, please consult the following link: Consumer Legal Guarantee (www.hp.com/go/eu-legal)
or you may visit the European Consumer Centers website
nonjudicial_redress/ecc-net/index_en.htm). Consumers have the right to choose whether to claim service under
the HP Limited Warranty or against the seller under the legal guarantee.
Malta: The HP Limited Warranty benefits apply in addition to any legal rights to a two-year guarantee
from seller of nonconformity of goods with the contract of sale; however various factors may impact your
64
Annexe B Maintenance et support technique
Support phone numbers
Phone
0800 449 553
If dialing internationally: +61 2 8031-8317
0800 441 147
If dialing internationally: +61 2 8934 4380
(ec.europa.eu/consumers/solving_consumer_disputes/nonjudicial_redress/
(ec.europa.eu/consumers/solving_consumer_disputes/
www.consumerlaw.gov.au
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