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Care & Maintenance
EN
Cleaning the Tube and the Dirt Sensor
Remove the Used Water Tank, gently wipe the tube
and the dirt sensor with a wet cloth before use.
Note: Do not rinse the tube or the dirt sensor.
Cleaning the Brush Assembly
1. First, press the brush roller cover
release buttons inwards on both sides to
remove the brush roller cover. Press the
brush roller release button, and the brush
roller handle will pop out. Pull it to take
out the brush roller.
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3. Wipe the suction inlet with a dry cloth
or wet tissue. Do not rinse the brush
assembly with water.
Note:
• Clean as needed. Alternating use of the two provided brush rollers is recommended.
• Replacing the brush roller every 3 to 6 months is recommended.
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Dirt Sensor
2. Clear the hair and debris tangled
on the brush roller with the provided
cleaning brush. Rinse the brush roller
with clean water. Air dry the brush roller
thoroughly, or dry it by activating the
drying mode several times.
1
4. Re-install the brush roller and the
brush roller cover until you hear a click.
FAQ
If an error occurs, the appliance will stop working. Please refer to the following table for
troubleshooting. If the problem persists, please contact customer service.
Error
Possible Cause
The appliance is out of battery or
its battery level is low
The appliance is in the upright
position
The appliance does
Blockage activated overheat
not work
protection mode
The Used Water Tank is full
The handle, brush roller, or Used
Water Tank is not properly installed
The appliance
The temperature of the battery is
charges slowly
too low or too high
The filter is clogged
The suction power
of the appliance is
The suction inlet or tube is blocked
weak
by a foreign object
There is too much used water in
the Used Water Tank
The motor is making
a strange noise
The suction inlet is blocked
The dirt sensor needs cleaning
The dirt level
The cleaning solution
indicator is solid red
concentration is too high
A third-party cleaning solution
caused a large amount of foam
The charging base cable is not
plugged into the electrical outlet
The display screen
does not light up
while charging
The appliance is not placed onto
the charging base properly
EN
Solution
Fully charge its battery before
use
Recline the appliance
backwards
Clear the blockage and wait
until the temperature returns
normal
Empty the Used Water Tank
Ensure the handle, brush roller,
or Used Water Tank are all
properly in place
Wait until the battery's
temperature returns normal
Cleaning the filter
Clean the tube and the suction
inlet
Empty the Used Water Tank
Clear any blockage in the
suction inlet
The dirt sensor is in the
tube. Follow tube cleaning
instructions
Dilute the cleaning solution
with water at the recommended
ratio
Use only the officially-approved
cleaning solution
Make sure the charging base
cable is plugged in
Make sure the appliance is
placed onto the charging base
properly
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