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en Troubleshooting
Errors
Appliance is not dispensing
drinks.
There is dripping water on the
inner floor of the appliance.
Brewing unit cannot be re-
moved.
Appliance cannot be oper-
ated.
Change displays.
Grinder won't start.
Problem with results
Errors
Coffee or milk froth quality
varies widely.
Milk froth quality varies
widely.
Coffee is not dispensed or has
slowed to a trickle.
Set quantity is not reached.
38
Cause
Air is in the water filter.
Residues of limescale re-
mover are blocking the water
tank.
Drip tray was removed too
soon.
Brewing unit is not in the re-
moval position.
Appliance is in demo mode.
Appliance is too hot.
Cause
Build-up of limescale in the ap-
pliance.
Milk froth quality depends on
the type of milk or plant-based
alternative used.
Grinding level is set too fine.
Heavy build-up of limescale in
the appliance.
Air is in the water filter.
Troubleshooting
Immerse the water filter in water with
1.
the opening facing upwards until no
more air bubbles escape.
Reinsert the filter.
2.
→ "Insert water filter", Page 22
▶
Firmly press the water filter straight
down into the tank connection.
Remove the water tank.
1.
Clean the water tank thoroughly.
2.
▶
Wait a few seconds after the last
drink was dispensed before removing
the drip tray.
▶
Switch the appliance back on.
Remove the water tank and fill with
1.
fresh cold water.
Reinsert the water tank.
2.
Disconnect the appliance from the
1.
mains.
Wait 1 hour so the appliance can cool
2.
down.
Troubleshooting
▶
Descale the appliance.
→ "Using the descaling programme",
Page 33
▶
Optimise the result through the selec-
tion of the milk or vegetable-based
drink type.
▶
Set a coarser grinding level.
→ "Adjusting the grinding level",
Page 21
▶
Descale the appliance.
→ "Using the descaling programme",
Page 33
Immerse the water filter in water with
1.
the opening facing upwards until no
more air bubbles escape.
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