Reolink Go Mode D'emploi page 7

Safety Instructions of Battery Usage
The camera is not designed for 24/7 full capacity running or around-the-clock live streaming. It's
designed to record motion events and remotely view live streaming only when
you need it. Learn useful tips on how to extend the battery life in this post:
https://support.reolink.com/hc/en-us/articles/360006991893
1. Charge the rechargeable battery with a standard and high-quality DC 5V/9V battery charger or
Reolink solar panel. Do not charge the battery with solar panels from any other brands.
2. Charge the battery when temperatures are between 0°C and 45°C and always use the battery
when temperatures are between -20°C and 60°C.
3. Make sure the battery compartment is clean and the battery contacts are aligned.
4. Keep the USB charging port dry, clean and free of any debris, cover the USB charging port with
the rubber plug after the battery has been fully charged.
5. Do not charge, use or store the battery near any ignition sources, such as fire or heaters.
6. Store the battery in a cool, dry and ventilated environment.
7. Do not store the battery with any hazardous or combustible objects.
8. Do keep the battery away from children.
9. Do not short-circuit the battery by connecting wires or other metal objects to the positive (+)
and negative (-) terminals. Do not transport or store the battery with necklaces, hairpins or other
metal objects.
10. Do not disassemble, cut, puncture, short-circuit the battery, or dispose of the battery in water,
fire, microwave ovens and pressure vessels.
11. Do not use the battery if it gives off an odor, generates heat, becomes discolored or deformed,
or appears abnormal in any ways. If the battery is being used or charged, remove the battery
from the device or the charger immediately, and stop using it.
11 English
12. Always follow the local waste and recycle laws when you get rid of the used battery.
Troubleshooting
Camera is not Powering on
If your camera is not powering on, please
apply the following solutions:
• Make sure the battery is correctly inserted
into the compartment.
• Charge the battery with a DC 5V/2A power
adapter. When the green light is on, the
battery is fully charged.
• If you have another spare battery, please
swap the battery to have a try.
If these won't work, please contact Reolink
Support https://support.reolink.com/.
PIR Sensor Fails to Trigger Alarm
If the PIR sensor fails to trigger any kind of
alarm within the covered area, try the
following:
• Make sure that the PIR sensor or the
camera is installed in the right direction.
• Make sure the PIR sensor is enabled or the
schedule is set up properly and running.
• Check the sensitivity settings and make sure
it's set up properly.
• Tap on Reolink App and go to Device
Settings -> PIR Settings and make sure the
corresponding action is checked.
• Make sure the battery is not deployed.
• Reset the camera and try again.
If these won't work, please contact Reolink
Support https://support.reolink.com/.
Unable to Receive Push Notification
If you fail to receive any push notification
when motion is detected, try the following:
• Make sure the push notification has been
enabled.
• Make sure the PIR schedule is set up properly.
• Check the network connection on your phone
and try again.
English 12