Troubleshooting Guide - Beurer EM 44 Mode D'emploi

12. Troubleshooting Guide

Problem: The device does not switch on.
Solutions:
• Ensure batteries have been inserted correctly and are in contact with the terminals.
• Replace batteries, if applicable.
• Contact Customer Service.
Problem: Electrodes do not adhere to the body.
Solutions:
• Clean the adhesive surface of the electrodes using a damp, lint-free cloth. Replace the electrodes if they still do not adhere securely.
• Clean the skin prior to any application; do not use skincare lotions or oils prior to treatment. Shaving may increase the life of electrodes.
Problem: There is no noticeable stimulation.
Solutions:
1. Press the ON/OFF button to pause. Ensure the connection cables are correctly connected to the electrodes and that the electrodes are in
firm contact with the treatment area.
2. Ensure the connection plug is firmly connected to the device.
3. Press the ON/OFF button to restart the program.
4. Check electrode positions and ensure that adhesive electrodes do not overlap.
5. Gradually increase the impulse intensity.
• Batteries are weak; replace batteries.
Problem: Unpleasant sensation near the electrodes.
Solution:
• The electrodes are not positioned correctly. Check and reposition.
• The electrodes are worn. This may cause irritated skin because of uneven current across the area. Replace the electrodes.
Problem: Skin in the treatment area turns red.
Solution:
Immediately stop treatment and wait for the skin color to return to normal. If the redness is directly under the electrode and goes away after
a brief time, this is normal and is caused by increased blood flow. Consult your doctor before continuing if the skin irritation persists and is
accompanied by an itching sensation or inflammation, as this may be an allergic reaction to the adhesive.
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