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Problem
The label is not
printed correctly.
The ink ribbon is
separated from the
ink roller.
The P-touch stops
while printing a label.
Cause
Is the tape cassette installed
correctly?
Is the print head clean?
Is Cut Option set to Chain or
No Cut?
Is the ink ribbon in the tape
cassette loose, or did you
pull on the label coming out
of the tape exit slot?
Is there enough tape
remaining in the tape
cassette?
Are the batteries weak and
the AC adapter not
connected?
Solution
When installing a cassette,
press firmly until it clicks into
place.
If not, clean the print head
using a cotton swab or
optional print head cleaning
cassette (TZ-CL4).
When these options are set,
the tape is not fed after
printing the label. Check the
Cut Option setting, or hold
down the
key and press
the
key to feed and cut
the tape.
If the ink ribbon is broken
replace the tape cassette. If
not, leave the tape uncut and
remove the tape cassette,
then wind the loose ink
ribbon onto the spool as
shown in the figure.
Spool
The striped tape indicates
you have reached the end of
the tape. Replace the tape
cassette when the striped
tape appears.
Replace all batteries or
connect the AC adapter
directly to the P-touch.
What to do when...
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