Material Defect Liability And Warranty - SQlab 702 Mode D'emploi

Material defect liability and warranty

Within the EU, all purchase contracts between private persons and commercial sellers are subject to statutory material defect liability.
Buyers have warranty rights for 2 years from the date of purchase. In the event of a defect or a warranty claim, the SQlab partner from
whom you purchased the product is your contact.
Note
Hinweis
Note Hinweis
This regulation only applies in European countries. Check with your SQlab dealer for
any deviating regulations in your country.
The following specialist dealer warranty is in addition to the legal defect liability of your contract partner and does not affect it.
1. In addition to the statutory liability for defects, SQlab GmbH extends the manufacturer's warranty from 24 to 36 months for products
purchased in specialist stores in Germany.
In the event of a defect or warranty request, your SQlab dealer is the contact person.
The following end customer warranty is in addition to the statutory defect liability of your contract party and does not affect it.
1. For irreparable damage to your SQlab product caused by a crash, SQlab GmbH offers you a 50% discount on the purchase of a new
SQlab replacement product for a period of 10 years from the date of purchase. If you would like to make use of the crash replacement
policy, send us your defective product to the following address:
SQlab GmbH
Crash Replacement
Postweg 4
D-82024 Taufkirchen
The originally purchased product automatically becomes the property of SQlab GmbH.
SQlab will contact you after a thorough check for a suitable replacement product.
Claims under the end customer guarantee exist only if:
• The SQlab product has been registered in the SQlab Crash Replacement Program,
available on our website www.sq-lab.com in the service section under "Crash Replacement".
• The purchase can be proven by receipt.
• No changes have been made to the product.
• The intended use has been observed.
• The grip defect is not due to improper mounting or lack of maintenance.
• Excluded are damages due to wear.
• The guarantee is only valid in Germany.
There are no further claims on the part of the end customer towards SQlab GmbH under this guarantee.
In the event of a defect or a warranty request, SQlab GmbH is the contact person.