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Troubleshooting
Troubleshooting
PROBLEM
PROBLEM
The refrigerator
The refrigerator
does not work at
does not work at
all or it does not
all or it does not
chill suffi ciently.
chill suffi ciently.
The food in the
The food in the
fridge is frozen.
fridge is frozen.
You hear unusual
You hear unusual
noise or sounds.
noise or sounds.
The cabinet-door
The cabinet-door
sealing area of the
sealing area of the
appliance is hot
appliance is hot
and condensation
and condensation
is occurring.
is occurring.
Ice Maker is not
Ice Maker is not
producing ice.
producing ice.
You can hear
You can hear
water bubbling in
water bubbling in
the refrigerator.
the refrigerator.
There is a bad
There is a bad
smell in the
smell in the
refrigerator.
refrigerator.
Frost forms on
Frost forms on
the walls of the
the walls of the
freezer.
freezer.
Water dispenser
Water dispenser
is not functioning.
is not functioning.
Auto close
Auto close
system does not
system does not
work with the
work with the
freezer door.
freezer door.
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SOLUTION
SOLUTION
• Check that the power plug is properly connected.
• Check that the power plug is properly connected.
• Check if the set temperature on the digital display is warmer than the freezer or fridge
• Check if the set temperature on the digital display is warmer than the freezer or fridge
inner temperature. If it is, set the refrigerator colder.
inner temperature. If it is, set the refrigerator colder.
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the refrigerator in direct sunlight or located near a heat source?
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Check if the set temperature on the digital display is too low.
• Check if the set temperature on the digital display is too low.
• Try setting the refrigerator to a warmer temperature.
• Try setting the refrigerator to a warmer temperature.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Is the temperature in the room too low? Set the refrigerator warmer.
• Did you store the food which is juicy in the coldest part of the refrigerator? Try moving
• Did you store the food which is juicy in the coldest part of the refrigerator? Try moving
those items to the other shelves in the fridge instead of keeping them in the colder
those items to the other shelves in the fridge instead of keeping them in the colder
areas or bins.
areas or bins.
• Check that the refrigerator is level and stable.
• Check that the refrigerator is level and stable.
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
• Is the back of the refrigerator too close to the wall, preventing proper ventilation?
Try moving the back of the refrigerator at least 2 inches from the wall.
Try moving the back of the refrigerator at least 2 inches from the wall.
• Was anything dropped behind or under the refrigerator?
• Was anything dropped behind or under the refrigerator?
• A "ticking" sound is heard from inside the refrigerator. It is normal and occurs because
• A "ticking" sound is heard from inside the refrigerator. It is normal and occurs because
various accessories are contracting or expanding according to the temperature of the
various accessories are contracting or expanding according to the temperature of the
refrigerator interior.
refrigerator interior.
• If it sounds as if something is hitting something else inside the refrigerator, this is normal.
• If it sounds as if something is hitting something else inside the refrigerator, this is normal.
The sound is caused by the compressor operating at high capacity.
The sound is caused by the compressor operating at high capacity.
• Some heat is normal as anti-condensators are installed in the vertical hinged section of
• Some heat is normal as anti-condensators are installed in the vertical hinged section of
the refrigerator to prevent condensation.
the refrigerator to prevent condensation.
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for
• Is the refrigerator door ajar? Condensation can occur when you leave the door open for
a long time.
a long time.
• Did you wait for 12 hours after installation of the water supply line before making ice?
• Did you wait for 12 hours after installation of the water supply line before making ice?
• Is the water line connected and the shut-off valve opened?
• Is the water line connected and the shut-off valve opened?
• Did you manually stop the ice making function?
• Did you manually stop the ice making function?
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
• Is the freezer temperature too warm? Try setting the freezer temperature lower.
• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.
• This is normal. The bubbling comes from refrigerant circulating through the refrigerator.
• Check for spoiled food.
• Check for spoiled food.
• Foods with strong odors (for example, fi sh) should be tightly covered.
• Foods with strong odors (for example, fi sh) should be tightly covered.
• Clean out your freezer periodically and throw away any spoiled or suspicious food.
• Clean out your freezer periodically and throw away any spoiled or suspicious food.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Is the air vent blocked? Remove any obstructions so air can circulate freely.
• Allow suffi cient space between the stored foods for effi cient air circulation.
• Allow suffi cient space between the stored foods for effi cient air circulation.
• Is the freezer drawer closed properly?
• Is the freezer drawer closed properly?
• Is the water line connected and the shut-off valve opened?
• Is the water line connected and the shut-off valve opened?
• Has the water supply line tubing been crushed or kinked?
• Has the water supply line tubing been crushed or kinked?
• Make sure the tubing is free and clear of any obstruction.
• Make sure the tubing is free and clear of any obstruction.
• Is the water tank frozen because the fridge temperature is too low?
• Is the water tank frozen because the fridge temperature is too low?
Try selecting a warmer setting on the Digital display.
Try selecting a warmer setting on the Digital display.
• Is there an imbalance between the right and left parts of the door?
• Is there an imbalance between the right and left parts of the door?
• Open and close the door smoothly 1~2 times. After you do this, the auto close system
• Open and close the door smoothly 1~2 times. After you do this, the auto close system
usually works properly again.
usually works properly again.
• Try opening the door smoothly to avoid unbalancing the right part and the left part of
• Try opening the door smoothly to avoid unbalancing the right part and the left part of
the door.
the door.
English - 25
English - 25
English - 23
English - 23
2018-09-05
2018-09-04
10:49:12
10:46:34
2014. 8. 18.
2014. 8. 18.
8:46
8:46
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