Before You Call For Service...
Troubleshooting Tips
Save time and money! Review the chart on this page
first and you may not need to call for service.
Problem
Surface units not
functioning properly
Possible Causes
The surface units are
not plugged in solidly.
The surface unit controls
are improperly set.
The drip pans are not set
securely in the cooktop.
A fuse in your home may
be blown or the circuit
breaker tripped.
What To Do
• With the controls off, check to make sure the surface unit is
plugged completely into the receptacle.
• Check to see the correct control is set for the surface unit you
are using.
• With the controls off, check to make sure the drip pan is in the
recess in the cooktop and that the opening in the pan
lines up with the receptacle.
• Replace the fuse or reset the circuit breaker.
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