Troubleshooting Tips; Possible Causes - GE JGP3030 Mode D'emploi

Troubleshooting Tips ...

Save time and money! Review the charts on the following pages first and you may not need to call for service.
Problem

Possible Causes

Burners have The combustion quality of
yellow or yellow- burner flames needs to be
tipped flames determined visually.
Control knobs will
not turn
Burners do not
light completely inserted in the
electrical outlet.
Gas supply not connected or
turned on.
A fuse in your home may be
blown or the circuit breaker
tripped.
correctly.
The electrodes under the
burners are soiled.
Cooktop is locked.
The igniter hole (on some
models) is plugged.
Ticking sound of Control knob is still in the
igniter persists
after burner lights
Top burners do not Improper burner assembly.
burn evenly
the burner may be clogged.
49-80801
What To Do
Determine the quality of flames visually. Normal burner flames should
signs of an orange tint when well heated or signs of flickering orange
due to particles in the gas or air.
To turn from the OFF position, push the knob down and then turn.
Make sure electrical plug is plugged into a live, properly grounded
outlet.
See the Installation Instructions that came with your cooktop.
Replace the fuse or reset the circuit breaker.
See the Cleaning the Cooktop section.
See the Cleaning the Cooktop section.
See the Cleaning the Cooktop section.
Turn the knob out of the LITE position to the desired setting.
Turn the burner off and relight. If ticking is still present, call for service.
Make sure the burner caps are seated correctly. See the Care and
Cleaning of the range section.
Remove the burners for cleaning. See the Care and Cleaning of the
range section.
(A) Soft blue flames—
Normal for natural gas
(B) Yellow tips on
outer cones—
Normal for propane gas