Samsung NZ24T4360RK Manuel D'utilisation page 24

Troubleshooting
Problem Possible cause
The surface unit The element will cycle on
frequently cycles and off to maintain the
on and off. power setting.
The surface unit
stops glowing
This is normal. The unit is still on and hot.
when changed to
a lower setting.
The cooktop is being cleaned
improperly.
Scratches or
abrasions on the
Cookware with rough
cooktop surface.
bottoms was used on the
cooktop or there were
coarse particles (eg. salt or
sand) present between the
cookware and the surface of
the cooktop.
Cookware has been slid
across the cooktop surface.
24 English
OM_NZ24T4360RK_EN.indd 24
Solution
This is normal operation, and
not a system failure. Cycling
at the high power setting is
normal and can occur if the
cookware is too small for the Brown streaks or
cooktop element or if the specks.
cookware bottom is not flat.
Use the cooktop as usual.
Areas of
Scratches are not removable.
discoloration
Tiny scratches will become
with metallic
less visible in time as a result
sheen.
of cleaning. Use ceramic glass
top cleaning cream. Do not
use chemical or corrosive
agents. These agents may
Cracking or
damage the surface of the
"popping" sound.
product.
To avoid scratches, follow
the recommended cleaning
procedures. Make sure
cookware bottoms are clean
before use, and use cookware
with smooth bottoms.
Problem Possible cause
Boilovers have been cooked
onto the surface.
Mineral deposits from water
and food have been left on
the surface of the cooktop.
This is the sound of the
metal heating and cooling
during cooking.
Solution
• Wait until the surface
cools down. Then, use a
single-edge razor-blade
scraper at approximately
a 45° angle against the
glass surface to remove
the soil.
• See the section on the
care and cleaning of the
glass cooktop on page 22.
• Remove using a ceramic-
glass cooktop cleaning
cream.
• Use cookware with clean,
dry bottoms. Clean the
cooktop with a ceramic
cleaning agent regularly
every week.
This is normal operation and
not a system failure. Use the
cooktop as usual.
2020-06-19 4:14:35