Service; Before Calling Service; Troubleshooting Chart; Data Plate - Bosch 500 Serie Mode D'emploi

Service

Before Calling Service

Troubleshooting Chart

Possible Causes and Suggested
Oven Problem
Oven door is Turn the oven off at the circuit
locked and will breaker and wait five minutes. Turn
not open, even breaker back on. The oven should
after cooling. reset itself and will be operable.
Oven is not Check circuit breaker or fuse box to
heating. your house. Make sure there is
proper electrical power to the oven.
Be sure oven temperature has been
selected.
Oven is not Refer to cooking charts for
cooking evenly. recommended rack position. Check
"Getting the Most Out of Your
Appliance" for tips and suggestions.
Baking results Refer to cooking charts for
are not as recommended rack position. Check
expected. "Getting the Most Out of Your
Appliance" for tips and suggestions.
Adjust oven calibration if necessary.
See "Oven Temperature Offset"
under "Customer Settings".
Food takes The oven is carefully calibrated to
longer to cook provide accurate results. However,
than expected. the temperature can be offset if food
is consistently too brown or too light.
See "Oven Temperature Offset"
under "Customer Settings".
Food is The oven is carefully calibrated to
overcooked. provide accurate results. However,
the temperature can be offset if food
is consistently too brown or too light.
See "Oven Temperature Offset"
under "Customer Settings".
Oven light is not Replace or reinsert the light bulb if
working loose or defective. Touching the bulb
properly. with fingers may cause the bulb to
burn out.
Oven light does Check for obstruction in oven door.
not turn off. Check to see if hinge is bent. Oven
light has been turned on a the
touchpad: press the oven light
touchpad to turn off.
Cannot remove There may be soil build-up around
lens cover on the lens cover. Wipe lens cover area
light. with a clean, dry towel prior to
attempting to remove the lens cover.
Solutions
Possible Causes and Suggested
Oven Problem
Oven is not Self Allow the oven to cool before
Cleaning running Self Clean. Always wipe out
properly. loose soils or heavy spillovers before
running Self Clean. If oven is badly
soiled, set oven for the maximum
Self Clean time.
Clock and timer Make sure there is electrical power
are not working to oven.
properly.
"E" and a This is a fault code. Press any key or
number appears turn knob to stop beeping. Reset
in display and oven if necessary. If fault code
control beeps. remains, record fault code, cancel
oven, and call authorized service
technician.
With a new oven This is normal with a new oven and
there is a strong will disappear after a few uses.
odor when oven Operating the Self Clean cycle also
is turned on. "burns-off" the smell more quickly.
Control does not Be sure that surface is clean and
react when a key dry. Touch the center of the touch
is touched. key. Use the flat part of your finger.
Warm air or It is normal to see or feel steam or
steam escapes warm air escaping from the oven
from oven vent. vent. Do not block the vent.
Cooling fan runs This is normal. The cooling fan will
even when the continue to run, even after the oven
oven is turned has been turned off, until the oven
off. has cooled sufficiently.

Data Plate

The data plate shows the model and serial number. Refer
to the data plate on the appliance when requesting service.
The data plate is located on the underside of the control
panel:
Data
Plate

How to Obtain Service or Parts

To reach a service representative, see the contact
information at the front of the manual. Please be prepared
with the information printed on your product data plate
when calling.
Solutions
English 23